Leasing Administrator

Ultimate Staffing; Marietta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ultimate Staffing in Marietta is seeking a Leasing Administrative Assistant to support the property management and leasing team with administrative duties and resident interactions.

The role involves coordinating leasing activities, maintaining records, preparing lease documents, and handling inquiries to ensure a positive experience for prospective and current residents. A high school diploma is required; 1–3 years of related experience is preferred.

Qualifications

• 1–3 years in administrative, leasing, property management, or customer service roles.
• Experience coordinating leasing activities and handling filings.
• Proficient with property management software and office suites.

Responsibilities

• Assist leasing agents and property managers with daily administrative tasks.
• Answer inquiries from prospective and current residents via phone, email, and walk-ins.
• Schedule property tours and appointments for prospective tenants.
• Prepare, process, and maintain leasing documents, applications, renewals, and files.
• Verify information and assist with screening and approval processes.
• Maintain records in property management software and databases.
• Track lease expirations and assist with renewals.
• Coordinate move-in/out documentation and communications.
• Collect and organize required paperwork and deposits.
• Assist with marketing efforts and online listings.
• Generate reports and correspondence as needed.
• Support resident retention with excellent customer service.
• Ensure compliance with policies and housing laws.

Skills

Organizational skills

Multitasking

Verbal communication

Written communication

Attention to detail

Customer service

Professional demeanor

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Yardi

RealPage

AppFolio

Job description

We are looking to hire a Leasing Administrator for our Marietta location!

Position Title

Leasing Administrative Assistant

Position Summary

The Leasing Administrative Assistant provides administrative and customer service support to the property management and leasing team. This role is responsible for coordinating leasing activities, maintaining resident and applicant records, preparing lease documentation, managing inquiries, and ensuring a positive experience for prospective and current residents.

Key Responsibilities

• Assist leasing agents and property managers with daily administrative operations.
• Answer phone calls, emails, and walk-in inquiries from prospective and current residents.
• Schedule property tours and appointments for prospective tenants.
• Prepare, process, and maintain leasing documents, applications, renewals, and resident files.
• Verify application information and assist with screening and approval processes.
• Maintain accurate records in property management software and databases.
• Track lease expirations and support lease renewal efforts.
• Coordinate move-in and move-out documentation and resident communications.
• Collect and organize required paperwork, deposits, and supporting documentation.
• Assist with marketing activities, including online listings and promotional materials.
• Generate reports, correspondence, and other administrative documents as needed.
• Support resident retention initiatives by providing exceptional customer service.
• Ensure compliance with company policies, fair housing regulations, and applicable laws.
• Coordinate with maintenance and property management teams regarding resident requests and service updates.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1-3 years of administrative, leasing, property management, or customer service experience preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Experience with property management software such as Yardi, RealPage, AppFolio, or similar systems preferred.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Professional demeanor and customer-focused approach.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.