Lease-Up Intake Specialist – Onsite, Detail-Driven

Conifer Realty LLC; New Jersey; On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

13 holidays

15 days PTO

401K with company match

Medical

Dental

Vision

HSA

Life insurance

Job summary

Conifer Realty LLC is seeking a Lease Up Intake Specialist to support onsite operations at Flagstone Point in Clarksboro, NJ. The temporary, 8-week position handles intake interviews, document preparation, and end-to-end file readiness for Compliance.

Responsibilities include conducting 60–90 minute interviews, assembling files, coordinating with the Outbound team, and ensuring timely follow-ups within a 72-hour window. Onsite placement and documentation quality are essential.

Qualifications

• High school diploma or equivalent; associate’s degree preferred.
• 2+ years of experience in affordable housing intake, property management leasing, social services intake, or a comparable document-heavy interview role.
• Working knowledge of LIHTC, or HCR program eligibility basics — including income calculation, household composition rules, and asset disclosure.
• Strong interview skills; ability to navigate sensitive financial conversations with applicants of varied backgrounds.
• Meticulous attention to detail on documentation.
• Comfort with Yardi, OneSite, MRI, or comparable property-management software.
• Ability to commute reliably to the Nassau County property.

Responsibilities

• Complete 4–6 household intake interviews per day (20–25 per week), each running 60–90 minutes.
• Prepare the file before the interview: pull lead notes from CRM, print the intake packet, prepare a checklist tailored to the household’s likely income sources.
• Conduct the household interview: collect identification, household composition, income documentation, asset documentation, and program-specific certifications.
• Complete file prep and quality review before hand-off to Compliance.
• Manage follow-up communication to chase missing documents within the 72-hour window.
• Maintain a clean, organized intake space onsite and preserve applicant confidentiality.
• Hand off only complete, Compliance-ready files; track and report missing-document aging daily.
• Coordinate same-day with the Outbound team when appointments no-show or reschedule.
• Participate in the daily pipeline standup hosted by the Community Manager.

Skills

Interviewing

Attention to detail

Communication skills

Time management

Education

High school diploma or equivalent; associate’s degree preferred

Associate’s degree preferred

Tools

Yardi

OneSite

MRI

Job description

Conifer Realty LLC is seeking a Lease Up Intake Specialist to support onsite operations at Flagstone Point in Clarksboro, NJ. The temporary, 8-week position handles intake interviews, document preparation, and end-to-end file readiness for Compliance.

Responsibilities include conducting 60–90 minute interviews, assembling files, coordinating with the Outbound team, and ensuring timely follow-ups within a 72-hour window. Onsite placement and documentation quality are essential.