Lease Up Intake Specialist

Conifer Realty LLC; New Jersey; On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

13 holidays

15 days PTO

401K with company match

Medical

Dental

Vision

HSA

Life insurance

Job summary

Conifer Realty LLC is seeking a Lease Up Intake Specialist to support onsite operations at Flagstone Point in Clarksboro, NJ. The temporary, 8-week position handles intake interviews, document preparation, and end-to-end file readiness for Compliance.

Responsibilities include conducting 60–90 minute interviews, assembling files, coordinating with the Outbound team, and ensuring timely follow-ups within a 72-hour window. Onsite placement and documentation quality are essential.

Qualifications

• High school diploma or equivalent; associate’s degree preferred.
• 2+ years of experience in affordable housing intake, property management leasing, social services intake, or a comparable document-heavy interview role.
• Working knowledge of LIHTC, or HCR program eligibility basics — including income calculation, household composition rules, and asset disclosure.
• Strong interview skills; ability to navigate sensitive financial conversations with applicants of varied backgrounds.
• Meticulous attention to detail on documentation.
• Comfort with Yardi, OneSite, MRI, or comparable property-management software.
• Ability to commute reliably to the Nassau County property.

Responsibilities

• Complete 4–6 household intake interviews per day (20–25 per week), each running 60–90 minutes.
• Prepare the file before the interview: pull lead notes from CRM, print the intake packet, prepare a checklist tailored to the household’s likely income sources.
• Conduct the household interview: collect identification, household composition, income documentation, asset documentation, and program-specific certifications.
• Complete file prep and quality review before hand-off to Compliance.
• Manage follow-up communication to chase missing documents within the 72-hour window.
• Maintain a clean, organized intake space onsite and preserve applicant confidentiality.
• Hand off only complete, Compliance-ready files; track and report missing-document aging daily.
• Coordinate same-day with the Outbound team when appointments no-show or reschedule.
• Participate in the daily pipeline standup hosted by the Community Manager.

Skills

Interviewing

Attention to detail

Communication skills

Time management

Education

High school diploma or equivalent; associate’s degree preferred

Associate’s degree preferred

Tools

Yardi

OneSite

MRI

Job description

Description

Lease Up Intake Specialist

Job Details

Job Type

Full-time, Temporary

Clarksboro, NJ

Description

Temporary Position Onsite Gloucester County Escalated Lease-Up Sprint

SALARY

$25.00 - $26.00 per hour

WORK LOCATION

Onsite — Flagstone Point, Clarksboro, NJ

ENGAGEMENT

8 weeks 40 hours/week W-2 temporary, no benefits

REPORTS TO

Community Manager — Flagstone Point

POSTED BY

Conifer Realty, LLC — Property Management

Position summary

The Intake Specialist is the middle of the lease-up funnel and the single most leveraged conversion point in the process. This role is onsite at the Gloucester County property and is responsible for converting outbound-set appointments into completed, document-ready intake files for the Compliance team.

Every appointment booked by the Outbound team lands on this Specialist’s calendar. Show rate, intake completion rate, and document-quality at hand-off to Compliance are the three numbers this role owns.

Core responsibilities

• Complete 4–6 household intake interviews per day (20–25 per week), each running 60–90 minutes.
• Prepare the file before the interview: pull lead notes from CRM, print the intake packet, prepare a checklist tailored to the household’s likely income sources.
• Conduct the household interview: collect identification, household composition, income documentation, asset documentation, and program-specific certifications.
• Complete file prep and quality review (30–45 minutes per file) before hand-off to Compliance.
• Manage follow-up communication (20–40 minutes per file) to chase missing documents within the 72-hour window.
• Maintain a clean, organized intake space onsite; preserve applicant confidentiality at all times.
• Hand off only complete, Compliance-ready files; track and report missing-document aging daily.
• Coordinate same-day with the Outbound team when an appointment no-shows or reschedules so the slot can be backfilled.
• Participate in the daily 15-minute pipeline standup hosted by the Community Manager.

What this role is not

• This is not the file-approver role. Compliance owns final eligibility determinations.
• This is not an outbound role. Cold calling and list management belong to Outbound Coordinators.

Required qualifications

• High school diploma or equivalent; associate’s degree preferred.
• 2+ years of experience in affordable housing intake, property management leasing, social services intake, or a comparable document-heavy interview role.
• Working knowledge of LIHTC, or HCR program eligibility basics — including income calculation, household composition rules, and asset disclosure.
• Strong interview skills; ability to navigate sensitive financial conversations with applicants of varied backgrounds.
• Meticulous attention to detail on documentation.
• Comfort with Yardi, OneSite, MRI, or comparable property-management software.
• Ability to commute reliably to the Nassau County property.

Preferred qualifications

• HCCP, TCS, COS, or other affordable-housing compliance certifications.
• Prior lease-up experience.
• Experience working under verification, agency-overlay, and lender-driven file deadlines.

For 50 years, Conifer Realty has developed, owned, and managed nearly 13,000 apartments across 150+ communities. Our 500-member team shares one mission: to create affordable, thriving, and sustainable communities where people feel they belong.

Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program.

The salary for this position is $25.00 - $26.00 per hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses.

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.