Leasing Specialist / Agent

Conifer Realty LLC; Camden (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

13 holidays

15 days PTO

401K with company match

Medical insurance

HSA

Dependent care FSA

Dental

Vision

Company-paid life insurance

Short/long-term disability

Wellness program

Job summary

Conifer Realty LLC in Camden, NJ is seeking a Leasing Specialist to assist in all leasing office operations, minimize vacancy, and lease apartments quickly while maintaining resident relations and program compliance. You will coordinate marketing, process applications, and ensure accurate records for LIHTC/Housing programs.

The role is full-time (40 hours/week), 8:30 AM–5:00 PM, Monday–Friday, with potential evenings or weekends to meet occupancy goals.

Qualifications

• Experience in apartment leasing and LIHTC/HUD-compliance preferred.
• Strong customer service and communication abilities.
• Proficient with data entry and office software; organized records management.

Responsibilities

• Answer calls and convert inquiries to tours and applications.
• Present features and benefits to prospects and guide them through the leasing process.
• Coordinate marketing of vacant units and social media postings.
• Ensure compliance with LIHTC/Section 8 and other housing programs.
• Handle rent collection and update resident records promptly.
• Support move-ins/move-outs and perform required inspections.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Bilingual

Education

High school diploma/GED

Cert COS

Cert TCS

Tools

Yardi

Job description

Description

General Description

Under direction of the Community Manager, the Leasing Specialist is responsible for assisting in all operations of the leasing office. The Leasing Specialist should work to minimize vacancy, quickly lease apartments, meet all occupancy goals, promote good working resident and public relations, assure program compliance and perform clerical duties as required Leasing Specialist maybe required to direct maintenance personnel to ensure that property is maintained at all times in good physical condition.

Location

• Tamarack Station located at 1801 Davis Street in Camden, NJ 08104.

Schedule

• Full-Time
• 40 hours per week
• 8:30 AM - 5:00 PM
• Monday - Friday

Job Description

• Adhere to all Company personnel directives as per the manual of policies and procedures.
• Answer the telephone and convert prospect calls to appointments for a tour.
• Greet prospects, qualify their needs and wants, tour prospective residents and present features and benefits of the community. Complete guest card and invite the prospect to lease an apartment. Ask them to complete and application and leave a deposit.
• Coordinate all marketing of vacant units including required social media postings
• Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents for the tax credit units. Must meet required deadlines for processing required paperwork for all recertifications.
• Ensure complete implementation and compliance with Tax Credit/DHCR/Section 8, and any other pertinent housing program requirements and directives as appropriate.
• Collect rents and handle delinquent accounts in a timely and efficient manner
• Receive and assist with processing residents’ service requests.
• Perform move-in inspections and generate applicable work orders as required.
• Perform clerical functions, data entry, organising all filing, other tasks as needed.
• Adhere to all appropriate Company accounting directives.
• Prepare all reports as required and directed and meet required deadlines.
• Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists.
• Ensure that residents are provided with a clean, safe and well-maintained community. Perform any necessary touch up cleaning that may be needed when you first arrive (all common areas, entry and model).
• Work effectively with staff, residents, applicants and visitors.
• Report accidents and emergency situations to the Community Manager immediately.
• Ensure that all maintenance requests are handled on a timely basis, and that residents are notified if parts must be ordered or if there is any other type of delay. Ensure that appropriate written records are kept of all maintenance work completed.
• Physical attendance at assigned work location during scheduled hours is essential.
• Perform other job-related duties as assigned.
• Work assigned hours as required and requested, which may include an occasional evening or a weekend day to meet prospective applicants in order to meet occupancy goals.

Experience

• 2+ years’ prior apartment leasing experience preferred.
• Experience in Low Income Tax Credit (LIHTC), HUD-Section 8, HOME RD or other compliance programs including Fair Housing compliance needed.
• Yardi, Boston Poston or other property management software experience preferred.
• Prior customer service experience helpful to interact with residents, visitors, team members.
• Ability to keep accurate, organized files and records.
• Data entry skills to enter data into system programs.
• Math aptitude; understanding of debits, credits, basic accounting.
• Bilingual (Spanish, other) helpful.

Education

• Minimum High School diploma/GED equivalent required. Some college helpful.
• Certifications COS, TCS desired or willing to obtain.

Requirements

• Strong oral and written communication skills.
• Excellent customer service skills to interact with all employees, residents, visitors, local authorities/housing agencies.
• Strong interpersonal communication skills.
• Excellent organizational and time management skills to meet required deadlines.
• Adaptable – able to multi-task and change projects as required.
• Able to work independently as well as support a team.
• Resourceful; problem solving skills with ability to resolve resident, prospective resident, personnel, vendor issues, that may include confidential financial qualifying issues for residency.
• Proactive; eager to learn and take on new responsibilities.
• Business Professional with excellent business judgment to handle day-to-day matters.

Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program.

The salary range for this position is $18.00 - $22.00 per hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses.

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.