Lease-to-Own Store Lead

Acima; Harrisburg (Dauphin County); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Weekly pay

Job summary

Acima is seeking an Assistant Store Manager to support the Store Manager in account management, sales, and exceptional customer service. This role operates at a retail partner store location and involves processing credit turn-downs, web orders, and promoting Acima Leasing benefits.

The position is hourly with potential bonuses based on performance. Flexible schedule including evenings and weekends is required.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Familiarity with rental or leasing industry practices is a plus.
• Organized, with time-management skills and the ability to multi-task.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in-person attendance.

Responsibilities

• Drive customer growth through web, partner stores, and walk-ins.
• Identify and fulfill customer needs in a timely manner.
• Educate customers on Lease-To-Own terms and application process.
• Close sales by converting applications (in-store and web orders).
• Collaborate with Acima partner stores in operations.
• Report to Store Manager on activities and performance.
• Build partnerships with store personnel to generate referrals.
• Address and resolve customer issues to maintain satisfaction.

Skills

Communication

Interpersonal skills

Office software

Customer service

Sales knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Acima is seeking an Assistant Store Manager to support the Store Manager in account management, sales, and exceptional customer service. This role operates at a retail partner store location and involves processing credit turn-downs, web orders, and promoting Acima Leasing benefits.

The position is hourly with potential bonuses based on performance. Flexible schedule including evenings and weekends is required.