Leasing Specialist — Growth Potential & Resident Experience

Drucker + Falk, LLC; Newport News (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Drucker + Falk, LLC in Newport News, VA is seeking a leasing specialist to manage apartment showings, respond to inquiries, and process applications. The role focuses on achieving high occupancy with strong customer service and accurate documentation.

You will maintain resident files, stay informed about market rents and community policies, and assist with events and move-ins. Travel and occasional weekend hours may be required.

Qualifications

• Ability to interact successfully with people.
• Strong organizational skills and attention to detail.
• A customer-service driven approach to leasing.

Responsibilities

• Lease apartments at the highest effective rent while maintaining customer service.
• Respond promptly to resident requests and help resolve issues.
• Explain policies to residents and potential residents.
• Maintain accurate resident files and entry data per policy.
• Assist in developing and maintaining a renewal program.
• Inspect apartments prior to move-in for market readiness.
• Show model and available vacancies; greet new residents.
• Coordinate community events and be prepared for travel and occasional weekends.

Skills

People skills

Organizational skills

Customer service mindset

Job description

Drucker + Falk, LLC in Newport News, VA is seeking a leasing specialist to manage apartment showings, respond to inquiries, and process applications. The role focuses on achieving high occupancy with strong customer service and accurate documentation.

You will maintain resident files, stay informed about market rents and community policies, and assist with events and move-ins. Travel and occasional weekend hours may be required.