Leasing Specialist: Drive Resident Experience

Drucker & Falk, LLC; Newport News (VA); Vor Ort; USD 19.000 - 36.000; Vollzeit

Benefits dieser Stelle

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K

Zusammenfassung

Drucker + Falk is seeking a Leasing Consultant for our Virginia Beach area location. You will lease apartments, respond to inquiries, and guide applicants through the leasing process with a strong emphasis on customer service.

Responsibilities include presenting models, coordinating move-ins, maintaining files and lease documents, and staying informed about market rents and community features. Some travel and weekend hours may be required.

Qualifikationen

• Ability to successfully interact with people
• Strong customer service mindset
• Good organizational skills
• Familiarity with lease documents is a plus

Aufgaben

• Lease apartments at the highest effective rent level possible while maintaining customer service.
• Maintain courteous and helpful attitude at all times.
• Respond to resident requests promptly and courteously and help resolve issues.
• Explain company policies to residents and potential residents.
• Maintain accurate resident files and timely lease documentation.
• Enter resident data per company policy.
• Assist in resident retention/renewal programs to improve conversions.
• Inspect apartments prior to move-in for market readiness.
• Assist in leasing activities and resident relations.
• Know market rents and amenities of competitive communities.
• Prepare competitive market survey reports as needed.
• Greet new residents and assist with move-ins.
• Show models and available vacancies.
• Participate in community events.
• Become certified as Leasing Specialist via in-house training.
• Travel may be required; vehicle use may be needed.
• Perform other duties as assigned.
• Occasional weekend hours may be required.

Kenntnisse

People skills

Customer service

Organizational skills

Jobbeschreibung

Drucker + Falk is seeking a Leasing Consultant for our Virginia Beach area location. You will lease apartments, respond to inquiries, and guide applicants through the leasing process with a strong emphasis on customer service.

Responsibilities include presenting models, coordinating move-ins, maintaining files and lease documents, and staying informed about market rents and community features. Some travel and weekend hours may be required.