Lease Processing Agent: Call Center Pro

Hunter Super Techs - TurnPoint; Draper (UT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

401K with company match

Job summary

Acima is hiring a Lease Processor - Call Center Agent in Draper, Utah. You will handle phone, email and chat support, review and verify applications, and assist customers and retailers through the lease funding process.

The role emphasizes excellent communication and accuracy in document review. Requirements include 1 year of call center or office experience, fluency in English, and preferred bilingual skills in English and Spanish.

Qualifications

• 1 year of call center or office experience
• Fluent in English
• Bilingual in English & Spanish encouraged to apply
• Able to work in a fast-paced environment
• Strong verbal and written communication skills

Responsibilities

• Review applications to confirm customer information
• Verify submitted documents
• Provide retailer and customer support via phone, email and chat
• Verify customer’s bank and employment information
• Work with a coach for career development

Skills

Fluent English

Bilingual English & Spanish

Job description

Acima is hiring a Lease Processor - Call Center Agent in Draper, Utah. You will handle phone, email and chat support, review and verify applications, and assist customers and retailers through the lease funding process.

The role emphasizes excellent communication and accuracy in document review. Requirements include 1 year of call center or office experience, fluency in English, and preferred bilingual skills in English and Spanish.