Lease Maintenance Analyst I

CBL Properties; Chattanooga (TN); On-site; USD 52,000 - 70,000; Full time

Job summary

CBL Properties in Chattanooga, TN seeks a Lease Maintenance Analyst I to support tenant onboarding, lease billings, and related analytics. The role requires strong communication, attention to detail, and proficiency with Excel, Word, and Yardi.

You will audit leases, generate billings, assist with billing policies, and help train teammates while learning broader business processes. This is a hands-on role at our corporate office with growth opportunities as you master property management systems

Qualifications

• Bachelor’s degree in Business or Accounting, plus 1 year of related professional experience preferred.
• Five (5) years of related commercial real estate billing experience and/or training may be considered in lieu of a 4-year degree.
• Ability to read, write, interpret and analyze leases, contracts, operating and maintenance instructions, and procedures.
• Excellent communication skills to effectively liaise with retailers.
• Strong analytical skills to assess the financial impact of billing activity.
• Attention to detail, teamwork, ability to work under pressure and meet deadlines, self-starter.
• Proficiency in Word, Excel, PowerPoint and Outlook; knowledge of Yardi and CRM is a plus.

Responsibilities

• Onboard new tenants including tenant portal support.
• Audit new/renewal lease/license setups.
• Run and distribute all tenant-related billings, including recurring and one-time billings, sales overage and utilities.
• Conduct lease certificate renewal reviews.
• Assist in maintaining Yardi and CRM-related billing processes.
• Assist in maintaining Billing Policy and Procedures and training manuals.
• Provide coverage for Senior Analysts as needed.
• Learn other areas of the business to understand overall Lease Maintenance impact.

Education

Bachelor's degree in Business or Accounting

Tools

Yardi Commercial Property Management

CRM system

Excel

Word

PowerPoint

Outlook

Job description

Description

CBL Properties, one of the largest mall REITs in the United States and headquartered in Chattanooga, Tennessee, is in search of a Lease Maintenance Analyst I in our Corporate Office. CBL is an innovative retail real estate company which owns, holds interests in, or manages shopping centers across the United States, including high-quality enclosed, outlet and open-air retail centers. Apply and see why CBL continues to earn Great Place to Work Certification year after year!

Lease Maintenance Analysts oversee tenant on-boarding, perform all billing activities, and provide analytical expertise as related to tenant billings and tenant/lease setup for a set of malls, all within a collaborative work environment.

• Onboard new tenants including tenant portal support
• Audit new/renewal lease/license set ups
• Run and distribute all tenant related billings, including recurring and one-time (manual) billings, sales overage and utility billings
• Conduct lease certificate renewal reviews
• Assist in maintaining Yardi Commercial Property Management system specific to billings.
• Assist in maintaining billing and tenant on-boarding Policy and Procedures, including the training manual for billings.
• Assist in maintaining Billing Policy and Procedures, including the training manual for Billing/Real Estate Management.
• May be required to provide coverage for Senior Analysts during times they are required to be out of the office or are unavailable.
• Learn other areas of the business to gain a broader understanding of the overall business and the impact of the decisions made within Lease Maintenance, the impact/value of the associated analytics and data, and end to end processes.

Minimum Qualifications

• Bachelor’s degree in Business or Accounting plus a minimum of 1 year of related professional experience preferred.
• A minimum of five (5) years of related commercial real estate billing experience and/or training or equivalent combination of education and experience may be considered in lieu of a 4-year degree.
• Ability to read, write, interpret and analyze documents such as leases, contracts, operating and maintenance instructions, and procedure manuals.
• Excellent communication skills, including ability to speak effectively to retailers.
• Good analytical skills to analyze and communicate financial impact of billing activity.
• The ideal candidate will possess the following characteristics: attention to detail, team player, strong communication skills, ability to work under pressure and meet deadlines, goal oriented and a self-starter.
• Proficiency in Word, Excel, Power Point and Outlook. Knowledge of a Yardi Commercial Property Management system and a CRM system is a plus.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About the Organization

CBL Properties, headquartered in Chattanooga,TN, is a real estate investment trust (REIT) traded on the NYSE (NYSE: CBL) that has been in business for over 48 years. CBL owns and manages a portfolio of market-dominant malls, lifestyle retail centers, open‑air centers, and outlet centers in thriving markets with strong demographics and high growth potential. We manage our portfolio to generate lasting value for our shareholders as well as to provide the communities we serve with a vibrant place to shop, dine, socialize and so much more. Each property is an economic engine for its community and a valued community partner. Over time, our properties have evolved to offer more than just a place to shop, but a community hub that combines retail, a variety of dining and entertainment options, events, services, health and wellness offerings, and more.

As a certified Great Place to Work employer, CBL provides our team with comprehensive benefits, training, and opportunities for professional development. We offer a robust benefits package that includes medical/dental/vision insurance, HSA with employer match, medical and dependent care FSA, short-term & long-term disability insurance, traditional and Roth 401K including company match and immediate vesting, tuition and learning reimbursement programs, volunteer hours, pet insurance, paid parental leave, life/AD&D insurance, voluntary accident/critical illness/hospital indemnity plans, PTO, referral bonus program, company-organized community service events, and paid holidays.

EOE Statement

We are an Equal Opportunity and Affi­missive Action Employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment and subsequent opportunities for training, advancement, promotion, compensation (increases and/or reductions) and/or termination without regard to race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other status protected under local, state or federal laws. In addition, harassment on the basis of race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other status protected under local, state or federal laws will not be tolerated.