Learning Technology Consultant - HR Systems Operations

UNC Health Care; Morrisville (NC); Hybrid; USD 56,000 - 80,000; Full time

Job summary

UNC Health is seeking a Learning Technology Consultant to design, develop, and deliver Web-based and blended training programs and manage the Learning Management System for the health system. You will collaborate with subject matter experts to ensure training aligns with business objectives, provide Tier II LMS support, and partner with vendors to source effective e-learning content.

This hybrid, full-time role requires strong communication, instructional design skills, and the ability to work

Qualifications

• Experience designing and delivering Web-based and blended training.
• Experience with Learning Management Systems (LMS) administration.
• Strong communication and interpersonal skills.
• Ability to work with subject matter experts and external vendors.

Responsibilities

• Designs, develops, and delivers Web-based and blended training programs and courses, including course materials, exercises, and skills evaluation in consultation with subject matter experts.
• Assesses training needs of teammates through analysis of reported issues, tracking of business metrics, and external data-gathering techniques.
• Develops and manages LMS curricula and training materials for end users of all levels as dictated by goals and project objectives.
• Collaborates with internal clients to enhance the learning experience; provides Tier II LMS support.

Skills

Adult learning principles

Strong communication

Presentation skills

Training design & facilitation

LMS administration knowledge

Analytical thinking

Team collaboration

Independent / flexible

Education

Bachelor's degree in a related field

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The HCS Learning Technology Consultant's role develops and delivers training to end-users via Web-based and blended educational systems and corresponding software tools. The Learning Technology Consultant participates in the design, development and implementation of e-learning applications and activities that supports business objectives. This role is responsible for maintaining the Learning Management System (LMS) for the health care system.

Responsibilities

• Designs, develops, and delivers Web-based and blended training programs and courses, including course materials, exercises, and skills evaluation in consultation with subject matter experts. Assesses training needs of teammates through analysis of reported issues, tracking of business metrics, and external data-gathering techniques.
• Assists in developing long- and short-term plans for training across all departmental business operations in partnership with enterprise-wide committees. Develops, coordinates, assigns and uploads the Learning Management System training curricula for end users of all levels, as dictated by departmental, and organizational goals and project objectives.
• Collaborates with internal clients to enhance the learning experience. Provides Tier II technical support to teammates with LMS issues.
• Partners with external vendors to source and develop e-learning material for delivery through LMS. Supports UNC entities with e-learning training, LMS administration, and navigation. Manages UNC LMS Administrators' collaboration, SharePoint site, and resources.

Other Information

Other information:

Education Requirements

• Bachelor's degree in a related field.

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• If a Bachelor's degree: No prior experience required.
• If an Associate's degree: Four (4) years of relevant experience.
• If a High School diploma or GED: Eight (8) years of relevant experience.

Knowledge/Skills/and Abilities Requirements

• Demonstrated knowledge of adult learning principles and learning methodologies. Strong communication and interpersonal skills. Excellent presentation skills
• Strong organizational and problem-solving skills. Demonstrated ability to design and/or facilitate training programs. Demonstrated ability to select the appropriate training programs to meet identified needs
• Demonstrated ability to work independently or collaborate as part of a team. Demonstrated flexibility and adaptability

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: HR Systems Operations & Reporting

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$26.85 - $38.61 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.