Learning Technology Consultant - HR Systems Operations

UNC Health; Morrisville (NC); Hybrid; USD 36,000 - 54,000; Full time

Job summary

UNC Health in Morrisville, NC is seeking a Learning Technology Consultant to develop and deliver training for end-users on Web-based and blended educational systems, and to maintain the LMS in support of health operations. You will participate in the design, development and implementation of e-learning applications and activities that align with business objectives.

The role requires a Bachelor’s degree and strong knowledge of adult learning principles, with responsibilities spanning end-user

Qualifications

• Demonstrated knowledge of adult learning principles and learning methodologies.
• Strong communication and interpersonal skills.
• Excellent presentation and training delivery abilities.
• Strong organizational and problem-solving skills.
• Ability to design and facilitate training programs.
• Ability to work independently or as part of a team.
• Demonstrated flexibility and adaptability.

Responsibilities

• Designs, develops, and delivers Web-based and blended training programs and courses, including course materials, exercises, and skills evaluation in consultation with subject matter experts.
• Assesses training needs of teammates through analysis of reported issues, tracking of business metrics, and external data-gathering techniques.
• Develops, coordinates, assigns and uploads the Learning Management System training curricula for end users of all levels, as dictated by departmental, and organizational goals and project objectives.
• Partners with external vendors to source and develop e-learning material for delivery through LMS. Supports UNC entities with e-learning training, LMS administration, and navigation.

Skills

Adult learning

Communication

Presentation

Organization

Problem solving

Training design

Independent work

Team collaboration

Adaptability

Education

Bachelor’s degree in a related field

Job description

Learning Technology Consultant - HR Systems Operations

Job ID: 242389

Location: Morrisville, NC

Facility/Division: Shared Services

Status: Full Time

Job Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The HCS Learning Technology Consultant’s role develops and delivers training to end-users via Web-based and blended educational systems and corresponding software tools. The Learning Technology Consultant participates in the design, development and implementation of e-learning applications and activities that supports business objectives. This role is responsible for maintaining the Learning Management System (LMS) for the health

Responsibilities

• Designs, develops, and delivers Web-based and blended training programs and courses, including course materials, exercises, and skills evaluation in consultation with subject matter experts. Assesses training needs of teammates through analysis of reported issues, tracking of business metrics, and external data-gathering techniques.
• Assists in developing long- and short-term plans for training across all departmental business operations in partnership with enterprise-wide committees. Develops, coordinates, assigns and uploads the Learning Management System training curricula for end users of all levels, as dictated by departmental, and organizational goals and project objectives.
• Collaborates with internal clients to enhance the learning experience. Provides Tier II technical support to teammates with LMS issues.
• Partners with external vendors to source and develop e-learning material for delivery through LMS. Supports UNC entities with e-learning training, LMS administration, and navigation. Manages UNC LMS Administrators' collaboration, SharePoint site, and resources.

Other Information

Education Requirements

• Bachelor’s degree in a related field.

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• If a Bachelor’s degree: No prior experience required.
• If an Associate’s degree: Four (4) years of relevant experience.
• If a High School diploma or GED: Eight (8) years of relevant experience.

Knowledge/Skills/and Abilities Requirements

• Demonstrated knowledge of adult learning principles and learning methodologies. Strong communication and interpersonal skills. Excellent presentation skills
• Strong organizational and problem-solving skills. Demonstrated ability to design and/or facilitate training programs. Demonstrated ability to select the appropriate training programs to meet identified needs
• Demonstrated ability to work independently or collaborate as part of a team. Demonstrated flexibility and adaptability

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: HR Systems Operations & Reporting

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $26.85 - $38.61 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.