Learning Systems Admin — LMS & Insights Champion

Brookdale; Brentwood (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages

Voluntary benefits including ID theft,

Pet insurance

Paid Time Off

Paid holidays

Life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Voluntary life and dependent life

Job summary

Brookdale is seeking a Learning Systems Administrator to own the end-to-end management of Brookdale’s Learning Management System and learning portal. You will collaborate with Talent, HR, Operations, and IT to ensure a compliant, scalable learning experience.

The role requires 3–5+ years in LMS administration, strong data reporting skills with Excel/Tableau, and ability to translate business needs into system enhancements for end users across the organization.

Qualifications

• Bachelor's degree or equivalent experience.
• 3-5+ years of LMS administration or systems support experience.
• Experience with reporting tools (Excel, Tableau or similar).
• Experience supporting enterprise systems and end users.

Responsibilities

• Manage the full lifecycle of the LMS and learning portal, including system configuration, user roles, curricula, and navigation to ensure optimal usability.
• Lead system upgrades, releases, and enhancements in coordination with IT and vendors, maintaining rigorous documentation and governance standards.
• Provide Tier 1–2 technical support and deliver training to users on system functionality, reporting, and platform best practices.
• Coordinate enterprise-wide assignments, enrollment calendars, and compliance tracking, while supporting instructors with live event production.
• Develop and distribute standard and ad hoc reports (compliance, completion, adoption) to ensure data integrity and audit readiness.
• Analyze learning data and trends to provide leadership with actionable insights and data-driven recommendations.
• Gather business requirements for system improvements and lead UAT, regression testing, and defect tracking to ensure high-quality deployments.
• Serve as a liaison between business stakeholders, technical teams, and external vendors to optimize system performance and resolve issues.
• Contribute to the long-term learning technology roadmap by evaluating new tools and supporting content deployment strategies with Instructional Design teams.

Skills

LMS administration

End-user support

Reporting tools

Education

Bachelor's degree or equivalent experience

Tools

Excel

Tableau

Job description

Brookdale is seeking a Learning Systems Administrator to own the end-to-end management of Brookdale’s Learning Management System and learning portal. You will collaborate with Talent, HR, Operations, and IT to ensure a compliant, scalable learning experience.

The role requires 3–5+ years in LMS administration, strong data reporting skills with Excel/Tableau, and ability to translate business needs into system enhancements for end users across the organization.