Learning Systems Administrator

Brookdale; Brentwood (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages

Voluntary benefits including ID theft,

Pet insurance

Paid Time Off

Paid holidays

Life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Voluntary life and dependent life

Job summary

Brookdale is seeking a Learning Systems Administrator to own the end-to-end management of Brookdale’s Learning Management System and learning portal. You will collaborate with Talent, HR, Operations, and IT to ensure a compliant, scalable learning experience.

The role requires 3–5+ years in LMS administration, strong data reporting skills with Excel/Tableau, and ability to translate business needs into system enhancements for end users across the organization.

Qualifications

• Bachelor's degree or equivalent experience.
• 3-5+ years of LMS administration or systems support experience.
• Experience with reporting tools (Excel, Tableau or similar).
• Experience supporting enterprise systems and end users.

Responsibilities

• Manage the full lifecycle of the LMS and learning portal, including system configuration, user roles, curricula, and navigation to ensure optimal usability.
• Lead system upgrades, releases, and enhancements in coordination with IT and vendors, maintaining rigorous documentation and governance standards.
• Provide Tier 1–2 technical support and deliver training to users on system functionality, reporting, and platform best practices.
• Coordinate enterprise-wide assignments, enrollment calendars, and compliance tracking, while supporting instructors with live event production.
• Develop and distribute standard and ad hoc reports (compliance, completion, adoption) to ensure data integrity and audit readiness.
• Analyze learning data and trends to provide leadership with actionable insights and data-driven recommendations.
• Gather business requirements for system improvements and lead UAT, regression testing, and defect tracking to ensure high-quality deployments.
• Serve as a liaison between business stakeholders, technical teams, and external vendors to optimize system performance and resolve issues.
• Contribute to the long-term learning technology roadmap by evaluating new tools and supporting content deployment strategies with Instructional Design teams.

Skills

LMS administration

End-user support

Reporting tools

Education

Bachelor's degree or equivalent experience

Tools

Excel

Tableau

Job description

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part And Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

The Learning Systems Administrator is responsible for the end-to-end management, optimization, and support of Brookdale’s learning and talent systems, including the Learning Management System (LMS) and central learning portal. This role combines system administration, business analysis, and operational execution to ensure a seamless, compliant, and scalable learning experience across the organization.

The position partners cross-functionally with Talent, HR, Operations, and IT to support system functionality, drive process improvements, ensure data integrity, and enhance reporting and analytics capabilities.

• Manage the full lifecycle of the LMS and learning portal, including system configuration, user roles, curricula, and navigation to ensure optimal usability.
• Lead system upgrades, releases, and enhancements in coordination with IT and vendors, maintaining rigorous documentation and governance standards.
• Provide Tier 1–2 technical support and deliver training to users on system functionality, reporting, and platform best practices.
• Coordinate enterprise-wide assignments, enrollment calendars, and compliance tracking, while supporting instructors with live event production.
• Develop and distribute standard and ad hoc reports (compliance, completion, adoption) to ensure data integrity and audit readiness.
• Analyze learning data and trends to provide leadership with actionable insights and data-driven recommendations.
• Gather business requirements for system improvements and lead UAT, regression testing, and defect tracking to ensure high-quality deployments.
• Serve as a liaison between business stakeholders, technical teams, and external vendors to optimize system performance and resolve issues.
• Contribute to the long-term learning technology roadmap by evaluating new tools and supporting content deployment strategies with Instructional Design teams.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

• Bachelor's degree or equivalent experience.
• 3-5+ years of LMS administration or systems support experience.
• Experience with reporting tools (Excel, Tableau of similar).
• Experience supporting enterprise systems and end users.

Certifications, Licenses, And Other Special Requirements

None

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Talk or hear
• Ability to lift: up to 25 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• Requires Travel occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.