Learning Specialist, Knowledge and Product Enablement

Google; San Francisco (CA); On-site; USD 113,000 - 162,000; Full time

Job summary

An innovative company is seeking a Learning Specialist to lead the design and implementation of global enablement programs. This role focuses on building impactful learning experiences for sales and service teams, utilizing data-driven strategies and design thinking. You will collaborate with various stakeholders to ensure effective execution of training initiatives that align with business objectives. Join a dynamic team that fosters individual growth and drives business results through creative learning solutions. This is a unique opportunity to contribute to a forward-thinking organization that values diversity and inclusion.

Qualifications

• 2 years of experience in Sales Training or Sales/Product Enablement.
• Experience with instructional design principles and processes.

Responsibilities

• Partner with cross-functional teams to identify learning needs and develop solutions.
• Manage complex learning projects, ensuring alignment with business objectives.

Skills

Sales Training

Instructional Design

Cross-Functional Collaboration

Problem-Solving

Education

Bachelor's degree in Instructional Design

MBA or graduate degree in related fields

Tools

Google Ads product suite

Promoter tools

Job description

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position, you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Dublin, Ireland; London, UK; Atlanta, GA, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA; Washington D.C., DC, USA.

Minimum qualifications:

• Bachelor's degree in Instructional Design or an education-related field, or equivalent practical experience.
• 2 years of experience in Sales Training or Sales/Product Enablement.
• Experience working with cross-functional teams and business leadership stakeholders.
• Experience with instructional design principles and processes.

Preferred qualifications:

• MBA or graduate degree in Instructional Design or related fields.
• Learning design or strategy experience in higher education, EdTech, or corporate learning spaces.
• Knowledge of Google ads product suite, promoter tools, and workflows.
• Excellent business acumen to inform curriculum development cycles with appropriate scope, anticipate resource needs, and adjust plans in real-time.
• Excellent problem-solving skills, working cross-functionally on cross-product initiatives.

About The Job:
The Mastery Team develops and delivers product and skills training to Google sales and services teams, and external client and agency partners. We use our knowledge of learning best practices and Google’s business priorities to build effective learning experiences for our key audiences.

As a Learning Specialist, you will lead the planning, design, and implementation of enablement programs globally and across all sales/service channels for Google’s Workspace of product solutions. You will use data and design thinking to drive business results through designing and building multi-modal learning experiences. You will join a team that develops and delivers sales skills, business knowledge, and product enablement initiatives for sales teams and product enablement for our customer-facing teams including sales, customer engineers, and professional services.

Your focus will be on building a learner-centered strategy and driving impact by working closely with stakeholders (product, sales, service, marketing, enablement, learning) to secure buy-in for learning solutions that support front-line sales products and capabilities. You will ensure proper execution of product and business knowledge programs globally that align with high-priority business objectives and foster individual growth.

The Go-to-Market Operations (GtM) team ensures Google's complex Ads business runs smoothly. We set go-to-market strategy and ensure flawless execution and operations across business areas. Our team is analytical, strategic, and pragmatic in execution.

[For US applicants]
The US base salary range for this full-time position is $113,000-$162,000 + bonus + equity + benefits. Salary ranges are role, level, and location-dependent. Your recruiter will share specific details during the hiring process.

Please note: the listed compensation reflects the base salary only, excluding bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities:

• Partner with cross-functional teams to identify learning needs, define business objectives, and develop impactful learning solutions for Google Ads.
• Apply design thinking and creative problem-solving to develop engaging, multimodal learning experiences that incorporate product knowledge, sales skills, and business intelligence to improve outcomes.
• Create effective learning experiences for a global audience, utilizing appropriate instructional strategies and content modalities.
• Manage complex learning projects, including scoping, prioritization, timelines, and resourcing, ensuring alignment with business objectives and learner needs.
• Analyze learner data and business metrics to identify areas for improvement and optimize content and delivery.

Google is proud to be an equal opportunity workplace and is committed to diversity and inclusion. We consider qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, veteran status, or disability. For accommodations, please complete our Accommodations for Applicants form.