Senior Technical Learning Consultant

Zscaler LATAM; San Jose (CA); Hybrid; USD 80,000 - 120,000; Full time

Job summary

An established industry player in cloud security is seeking a Sr. Technical Learning Consultant to join their innovative Cyber Academy. This role involves collaborating with product managers to identify training needs, designing engaging curricula, and leading the development of interactive learning experiences. The ideal candidate will have extensive experience in cybersecurity and technical training, with a passion for creating accessible learning materials. Join a forward-thinking team dedicated to enhancing cloud security knowledge and skills in a hybrid work environment, making a significant impact on the future of cybersecurity training.

Qualifications

• 7+ years in cybersecurity or networking SaaS roles.
• 5+ years in developing technical learning materials.

Responsibilities

• Identify training needs and design engaging curricula.
• Lead development of interactive learning experiences.

Skills

Cybersecurity

Networking

Technical Learning Design

Curriculum Development

Cross-functional Collaboration

Feedback Incorporation

Tools

LMS Platforms

Hands-on Labs

Interactive Learning Tools

Cloud Platforms (AWS, Google Cloud)

Job description

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.

We’re looking for an experienced Sr. Technical Learning Consultant to join Zscaler Cyber Academy. This is a hybrid work environment, going into our San Jose, CA office 3 days a week. Reporting to the Head of Technical Training Design and Development, you will be responsible for:

1. Collaborating with product managers and stakeholders to identify training needs and gaps
2. Designing engaging, modular curricula supported by hands-on labs tailored to diverse audiences
3. Leading the development and refinement of interactive, hybrid learning experiences and lab environments
4. Staying informed about Zscaler products and cybersecurity advancements to maintain cutting-edge content quality
5. Incorporating feedback and analytics to drive continuous improvement in learner engagement and outcomes

What We’re Looking for (Minimum Qualifications)

1. 7+ years of technical experience in cybersecurity or networking SaaS roles (e.g., network engineer, support engineer)
2. 5+ years developing and designing technical learning materials or programs
3. Demonstrated ability to translate complex technical material into accessible formats for diverse audiences
4. Strong knowledge of hands-on labs, LMS platforms, and tools for interactive learning delivery
5. Proven expertise in working cross-functionally to achieve shared learning goals

What Will Make You Stand Out (Preferred Qualifications)

1. Familiarity with programming languages (e.g., Python, Go, or Node.js)
2. Experience creating modular and API-based learning solutions
3. Proficiency with cloud platforms like AWS or Google Cloud