Learning & Quality Specialist - Evening Training Ops

Quince; North Las Vegas (NV); Vor Ort; USD 65.000 - 74.000; Vollzeit

Zusammenfassung

Quince is seeking an organized, proactive Learning & Development professional to scale our training programs across PM shifts. You will lead onboarding, audit trainer delivery, and drive cross-training with a solutions-first mindset.

In this role you’ll partner with supervisors and leadership to track progress, identify risks, and improve training quality, with a focus on accountability and measurable impact on performance.

Qualifikationen

• Bachelor's degree or equivalent required.
• 2–3 years of training, facilitation, or learning & development experience (warehouse/operations preferred).
• Demonstrated leadership or supervisory experience (formal or informal).
• Strong proficiency in Google Sheets (formulas, pivot tables, reporting).
• Communication: Clear, professional verbal and written skills for engaging associates, trainers, and leadership.
• Analytical thinking: track, interpret, and act on training data to drive improvements.
• Proactive problem-solver with a solutions-first mindset.

Aufgaben

• Conduct regular audits of trainer delivery, adherence to SOPs, and use of training materials.
• Provide structured coaching and feedback to trainers to improve effectiveness and engagement.
• Own and lead onboarding sessions for PM shift new hires, ensuring consistent delivery and engagement.
• Track and report on new hire training progress, productivity ramp-up, and early retention.
• Maintain onboarding dashboards in Google Sheets and provide weekly updates to leadership.
• Identify training gaps and propose solutions to strengthen multi-skill readiness among associates.

Kenntnisse

Leadership

Communication

Analytical thinking

Accountability

Organizational skills

Time management

Problem-solving

Ausbildung

Bachelor's degree

Jobbeschreibung

Quince is seeking an organized, proactive Learning & Development professional to scale our training programs across PM shifts. You will lead onboarding, audit trainer delivery, and drive cross-training with a solutions-first mindset.

In this role you’ll partner with supervisors and leadership to track progress, identify risks, and improve training quality, with a focus on accountability and measurable impact on performance.