Learning Programs & Journey Operations Lead

GP Strategies Corporation; United States; Remote; USD 8,400 - 13,000; Full time

Job summary

GP Strategies Corporation in India is seeking a Program Operations & Journey Operations Specialist to drive operational tracking, governance, and learner journey coordination across AME markets including Hong Kong. The role focuses on reporting, risk management, and timely insights for stakeholders, with close collaboration to learning leaders and project teams.

The position reports to Senior Learning Leader or Program Sponsor within Learning, with a 6-month full-time contract and potential

Qualifications

• Experience supporting program operations, learning operations, PMO or project coordination activities.
• Strong reporting and analytical skills with the ability to interpret and communicate program data.
• Strong organizational and coordination skills.
• Ability to manage multiple workstreams simultaneously while maintaining a high level of accuracy.
• Experience working with multiple stakeholder groups in a complex environment.
• Advanced Microsoft Excel and PowerPoint skills.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to proactively identify and resolve issues.

Responsibilities

• Own operational tracking and reporting across learning and reskilling journeys.
• Maintain program governance processes and meetings, including action, decision, dependency, and risk tracking.
• Maintain program documentation, trackers and operational records.
• Track participation, completion and program outcome metrics.
• Support the day-to-day operational management of learning and reskilling journeys.
• Coordinate learner journey activities and milestones across multiple programs.
• Support the organization and coordination of job tasting activities and related logistics.
• Capture and monitor learner and stakeholder feedback.
• Track key performance indicators, quality measures and program outcomes.

Skills

Program operations

Governance

Reporting & analytics

Stakeholder management

English communication

Multitasking

Tools

Microsoft Excel

PowerPoint

Data visualization

Job description

GP Strategies Corporation in India is seeking a Program Operations & Journey Operations Specialist to drive operational tracking, governance, and learner journey coordination across AME markets including Hong Kong. The role focuses on reporting, risk management, and timely insights for stakeholders, with close collaboration to learning leaders and project teams.

The position reports to Senior Learning Leader or Program Sponsor within Learning, with a 6-month full-time contract and potential