Learning Program Manager

Advocate Aurora Health; Charlotte (NC); Remote; Full time

Job summary

A prominent health system in the U.S. is seeking a Training Development Consultant to enhance organizational capabilities within their revenue cycle operations. The role involves analyzing learning needs, developing curriculum, and implementing innovative training solutions. Ideal candidates will possess a Master's degree in Organizational Development and demonstrate effective communication and facilitation skills in a diverse work environment.

Benefits

Paid Time Off

Health and welfare benefits

Retirement plans with employer match

Educational Assistance Program

Qualifications

• Master’s Degree required in a relevant field.
• Experience in training and development or related areas preferred.
• Proficiency in digital tools and learning solutions.

Responsibilities

• Consult with business units to analyze learning needs.
• Develop and facilitate training programs aligned with organizational needs.
• Evaluate learning strategies and assess effectiveness of programs.

Skills

Facilitation

Communication

Organizational development

Team collaboration

Research

Education

Master’s Degree in Organizational Development, Instructional Design, or related field

Tools

Microsoft Office Suite

Job description

Status:

Department:

10473 Enterprise Revenue Cycle - Revenue Cycle Education

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Typical daytime work hours, Monday thru Friday, with some flexibility in schedule.

Major Responsibilities:

Consults and partners with the business to effectively analyze and prioritize organizational learning/development needs for assigned revenue cycle areas. Performs gap analyses to inform the creation of quality programs, materials, and alternative learning and development solutions to build leadership/team member capability and effectiveness.

Develops, executes, and facilitates learning curriculum/programs in alignment with client and organizational needs.

Challenges the status quo by designing and implementing innovative and inspiring learning solutions that meet diverse learning needs.

Responsible for program management (including marketing, facilitation resources, program budget) to support strategic learning priorities (i.e., onboarding for team members/leaders, leadership coaching, physician leadership/high potential development, emerging leaders, and other team member professional development).

Partners and research externally to benchmark, evaluate best practice standards and determine comprehensive learning solutions that are consistent with principles of adult learning, achieve intended impact and participant satisfaction.

Collaborates with key stakeholders and cross-system teams to identify learning needs, develop strategies, determine , and implement solutions and support individuals to act in their respective roles to facilitate cost effective and impactful development opportunities.

Responsible for managing vendor relationships including leveraging expertise to influence decisions, determining agreements, and challenging the status quo.

Evaluates the effectiveness of learning strategies/programs/solutions, assesses the impact on the business, and utilizes this information to make decisions (i.e., improvements, modifications, etc.).

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

Master’s Degree in Organizational Development, Instructional Design, Education, or related field .

Experience Required:

Training and development, leadership, organizational development, HR consultation or related field.

Knowledge, Skills & Abilities Required:

Knowledge of best practice learning and development methods, research and strategies applied in large organizations.

Effective group facilitation and internal consulting skills.

Skills in research, developing sound proposals, and demonstrated ability in the successful implementation of programs.

Skills in influencing and developing others who are not direct reports to move toward common goals and outcomes.

Exceptional verbal and written communication skills to interact with executives, management, physicians, and team members at all levels. Ability to work effectively in a diverse work group and with a wide range of audiences consisting of different generations, cultures, and learning styles.

High level of proficiency and literacy in using the Microsoft Office Suite, similar products and other technology solutions.

Strong knowledge of leadership performance standards, organizational development, and quality improvement principles.

Ability to navigate and establish priorities in an often-ambiguous environment.

Ability to collaborate and work effectively in a team environment.

Physical Requirements and Working Conditions:

This position is fully remote but could require the occasional travel, therefore, will be exposed to weather and road conditions.

Operates all equipment necessary to perform the job.

Exposed to a normal office environment.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Pay Range

$46.55 - $69.85

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

About the company

Advocate Aurora Health is a non-profit health care system with dual headquarters located in Milwaukee, Wisconsin

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