Learning & Organizational Development Consultant

Equifax; St. Louis (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare packages

401k matching

Paid time off

Career growth platform

Job summary

Equifax is seeking a Learning & Organizational Development Consultant in St. Louis to design, deliver, and measure high-impact learning for Commercial Teams within Workforce Solutions. You will diagnose gaps, build learning architecture, and partner with sales leadership, HRBPs, and global teams to drive business results.

The role emphasizes adult learning, ROI evaluation, and a mix of instructor-led, online, and digital learning modalities in a global, matrixed environment.

Qualifications

• 5+ years in a global, fast-paced L&D role in a matrixed environment.
• Deep expertise in adult learning theory, ADDIE/SAM, ROI evaluation.
• Excellent facilitation in virtual and in-person settings.
• Experience with talent strategy enablement and needs assessment.
• Proven impact from learning programs across the employee lifecycle.

Responsibilities

• Lead development and implementation of learning strategies aligned with business goals.
• Conduct needs analyses to identify skill gaps and priorities.
• Design and deliver multi-modal solutions (ILT, eLearning, workshops, videos).
• Facilitate sessions for sales and cross-functional teams; reinforce sales methodologies.
• Collaborate with HR and Sales Ops to ensure timely, high-quality training.

Skills

Learning strategy

Instructional design

Needs analysis

Facilitation (virtual & in-person)

Sales enablement collaboration

ROI evaluation

LMS administration

Content development tools

Education

Bachelor's degree

Tools

Articulate Storyline

Camtasia

Vyond

Workday Learning

Job description

Learning & Organizational Development Consultant

St. Louis
United States of America

Sales & Support

Full time

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

As a Learning & Organizational Development Consultant you bring thought leadership, innovation, and strategic expertise to design, develop, and deliver high-impact L&OD programs for our Commercial Teams in Workforce Solutions at Equifax. Partnering closely with sales leadership, HRBPs, and Global Talent Management, you will serve as the L&OD subject matter expert to diagnose skill/performance gaps, build learning architecture, elevate workforce capabilities, and drive measurable business results throughout the employee lifecycle.

What You’ll Do:

Learning Strategy & Instructional Design

• Lead the development and implementation of learning strategies aligned with business objectives and talent development needs.
• Conduct comprehensive needs analyses to identify skill gaps and core learning priorities.
• Design, develop, and deliver multi-modal learning solutions, including instructor-led training, eLearning modules, workshops, simulations, and innovative digital approaches.

Learning & Facilitation for Commercial Teams

• Provide development and training to the salesforce, sales leaders, and sales support teams (and other groups, as needed).
• Facilitate engaging in-person and virtual sessions focused on organizational change, soft skills, and leadership development grounded in adult learning principles.
• Reinforce established sales methodologies (e.g., Sprint Selling, MEDDPICC) during product, process, and tools training.
• Collaborate with Sales Operations & Enablement to curate content that ensures timely, high-quality training delivery.

Development/Performance Consulting & Innovation

• Consult with business leaders and HR partners to diagnose root causes of skill development and/or performance issues and recommend targeted learning interventions that drive measurable business results.
• Collaborate with HR Leaders, members of the WS Talent Management Team and Global Learning Community dissemination of learning best practices.
• Leverage analytics tools to evaluate learning effectiveness, track ROI, and continuously enhance existing programs.
• Continuously innovate to ensure ongoing enhancements to existing programs and ways of working.

What Experience You Need (Minimum Qualifications):

• 5+ years of experience in a global, fast-paced, matrixed environment within a Learning and Development (or equivalent role), plus a bachelor's degree from an accredited university (or equivalent practical experience).
• Deep expertise in adult learning theory, instructional design methodologies (e.g., ADDIE, SAM), needs analysis, development/performance consulting, and ROI program evaluation.
• Excellent virtual and in-person facilitation skills covering soft skills, leadership, and business concepts.
• Experience in talent strategy enablement (needs assessment, planning and delivery of tailored learning interventions to deliver the skills, experiences, and capabilities that will prepare teams for future talent needs).
• Proven track record of programs that deliver measurable business impact.
• Excellent relationship management and communications skills, both written and verbal, with the ability to communicate across all levels in a global/matrixed organization.
• Experience with the administration of courses and learning journeys in a Learning Management System (LMS).
• Expertise with learning content development software and tools (e.g., Articulate Storyline, Camtasia, Vyond).
• Demonstrated expertise analyzing learning data to identify impact/trends, and present insights to stakeholders.

What Could Set You Apart (Preferred Qualifications):

• Direct experience supporting sellers within financial services, data, or technology, combined with a strong L&D foundation.
• Experience designing or delivering learning programs for sales/revenue organizations, including familiarity with key sales methodologies (e.g., Sprint Selling, MEDDPICC).
• Psychometric assessment certifications (e.g., DISC, MBTI) or formal training/instructional design certifications (e.g., CPTD).
• Experience with Workday Learning administration.
• Expertise in AI, AI adoption, and AI-enabled learning tools (especially within the Google Suite of Solutions).
• Knowledge of Workforce Solutions products, platforms, and people.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.