Learning Management System Administrator

University Health System; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare system in San Antonio is seeking a Learning Management System Administrator to manage and improve their learning and development technology platforms. The role involves maintaining LMS functionality, providing technical training, and collaborating with various departments to foster digital learning solutions, ensuring a cutting-edge learning experience for employees.

Qualifications

• Three to five years of experience managing and implementing learning management systems.
• Technical proficiency in various LMS and design tools.

Responsibilities

• Manage LMS functionality and troubleshoot issues.
• Provide technical support and training for course enrollment.
• Collaborate with teams to launch digital learning solutions.
• Research and implement new features and tools for learning management.

Skills

Proficiency in Articulate Storyline

Proficiency in Articulate Rise

Proficiency in Adobe Photoshop

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft Access

Proficiency in Microsoft Outlook

Proficiency in PeopleSoft

Education

Bachelor's degree in education technology

Bachelor's degree in instructional technology

Bachelor's degree in software development

Bachelor's degree in a related field

Job description

Learning Management System Administrator

University Health is a nationally recognized teaching hospital and network of outpatient healthcare centers, owned by the people of Bexar County. In partnership with UT Health San Antonio, it is consistently recognized as a leader in advanced treatment options, new technologies, and clinical research.

Why Should You Apply?

• For the 11th year, University Health’s Center for Learning Excellence team has been recognized with a 2021 BEST Award from the Association for Talent Development (ATD), acknowledging one of the best employee learning and development programs globally.
• The ATD’s BEST Award is highly prestigious, recognizing organizations demonstrating enterprise-wide success through talent development. In 2020, University Health was placed in the elite “BEST of the BEST” category.
• This year, University Health received the inaugural ATD Good Award for leveraging talent development to make significant societal contributions in 2020.
• Additionally, the Center for Learning Excellence was ranked 22nd in the Gold Level of the LearningElite Awards by Chief Learning Officer (CLO) magazine, marking its 5th award from CLO and 3rd time in Gold.

Duties

The LMS Administrator manages the maintenance and operation of University Health’s learning and development technology platforms, influencing procurement, implementation, and innovation. Collaborating with department colleagues, subject matter experts, and leaders, responsibilities include:

• Maintaining LMS functionality, troubleshooting, content integration, curriculum development, structure, and reporting.
• Providing technical support and training on course enrollment, assignments, learning records, and reports.
• Generating and analyzing training reports and troubleshooting issues.
• Collaborating to publish and test digital learning solutions, including creating on-demand resources like videos, job aids, and FAQs.
• Managing work requests via project management tools.
• Acting as liaison among the Center for Learning Excellence, IT, and vendors for implementation and issue resolution.
• Researching, evaluating, and implementing new features, tools, LMS, LXP, knowledge management, and engagement platforms.
• Staying updated on technological and design evolutions in learning.
• Fostering respectful working relationships to enhance teamwork.

Qualifications

• Bachelor's degree in education technology, instructional technology, software development, or a related field.
• Three to five years of experience managing and implementing learning management systems in corporate training or professional services.
• Proficiency in Articulate Storyline, Articulate Rise, Adobe Photoshop, Microsoft Word, Excel, Access, Outlook, and PeopleSoft.