Learning Management System Administrator

Training The Street; Charlotte (NC); Remote; USD 45,000 - 70,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen LMS-Administrator, der die tägliche Verwaltung und Leistung des Learning Management Systems überwacht. Diese Rolle bietet die Möglichkeit, eine ansprechende Lernumgebung zu schaffen und die Kursanmeldung zu organisieren. Sie werden eng mit einem externen Anbieter zusammenarbeiten und die Unterstützung der Lernenden sicherstellen. Das Unternehmen bietet eine flexible Arbeitsweise mit der Möglichkeit, von zu Hause aus zu arbeiten, während regelmäßige Teammeetings und Schulungen vor Ort erforderlich sind. Wenn Sie eine Leidenschaft für Bildung und Technologie haben, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Gesundheitspläne

Rentenpläne

Bezahlter Urlaub

Familienurlaub

Schulung und Entwicklung

Homeoffice-Optionen

Qualifications

• Bachelor-Abschluss in Bildung, Wirtschaft oder einem verwandten Bereich.
• Kenntnisse über eLearning-Best-Practices und Prinzipien des Erwachsenenlernens.

Responsibilities

• Verwaltung der Kursanmeldungen und Troubleshooting.
• Erstellung und Verwaltung von Umfragen und Zertifikaten.

Skills

Kommunikation

Organisatorische Fähigkeiten

Detailorientierung

Proaktive Problemlösung

Education

Bachelor in Bildung oder Wirtschaft

Tools

LMS-Plattformen (Moodle, Blackboard, Canvas, Cornerstone)

Job description

The Learning Management System (LMS) Admin is responsible for overseeing the daily performance and administration of courses within Training The Street’s LMS, ensuring an engaging and seamless learning experience for all users. This role focuses on organizing course enrolment, adding content to the LMS that matches client requests, creating and managing virtual links as well as course surveys and certificates. The LMS admin will also handle support tickets and work closely with an outsourced provider.

Employee should be located in either Charlotte, NC, US or London, England, UK. The employee will be remote but required to be in the office for onboarding, initial training, and monthly team meetings.

Key Responsibilities:

1. Course Fulfilment:

• Create courses on TTS’s LMS using eLearning requests.
• Manage course enrolment, ensuring proper registration and troubleshooting issues.
• Create Virtual Links for virtual deliveries and ensure instructor access.
• Create Survey links for courses.
• Create and administer certificates for various courses.

1. Communication and Support:

• Address learner inquiries promptly, supporting and troubleshooting course challenges.
• Collaborate with the wider TTS team on custom requests.
• Escalate support issues to the LMS Manager/Senior LMS Admin as needed.

1. Other:

• Assist with testing upgrades, new processes, and plugins.
• Support LMS-related projects.
• Perform ad hoc tasks related to the LMS Administrator role.
• Coordinate with the Materials Team to keep content up to date.

Qualifications:

• Bachelor’s degree in Education, Business, or related field (or equivalent experience).
• Knowledge of e-learning best practices and adult learning principles.

Preferred Qualifications:

• Experience with LMS platforms like Moodle, Blackboard, Canvas, or Cornerstone.
• Project management experience for course delivery and enrolment.

Skills and Competencies:

• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Detail-oriented and proactive with a learner-focused approach.

Additional benefits include health care plans (US only), retirement plans (US only), pension plans (UK only), paid time off, family leave, training & development, and work-from-home options.