Learning Management System Administrator

Motion Recruitment; Indianapolis (IN); Hybrid; USD 43,000 - 59,000; Full time

Job summary

Motion Recruitment is seeking a Training System Specialist Admin II to support Training & Enablement system administration and enablement initiatives. You will collaborate with RDC stakeholders, manage LMS/LXP enrollments, and ensure accurate data across systems while driving process improvements.

The role requires strong communication, problem-solving, and the ability to work in a fast-paced environment. Hybrid schedule includes three days on site in Indianapolis and two days remote, with a

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong understanding of training and learning processes.
• Effective communication and stakeholder management.
• Demonstrated consulting and customer-service skills.
• Ability to independently resolve routine and complex issues.
• Lead or participate in process-improvement activities.

Responsibilities

• Serve as a primary contact for Training & Enablement system administration needs.
• Process enrollment and training assignment requests in LMS/LXP systems.
• Manage user data and ensure accuracy across CRM, LMS, and LXP sources.
• Provide ongoing learner support, troubleshooting, and progress reporting.
• Collaborate with trainers, developers, managers, and field personnel as needed.
• Promote best practices aligned with Training & Development goals.

Skills

LMS administration

Stakeholder management

Customer service

Problem solving

Analytical skills

Education

Bachelor’s degree or associate degree with 3 years related experience

Tools

ServiceNow

Cornerstone

SuccessFactors

LXP

Google Suite

Job description

JOB TITLE: Training System Specialist Admin II

PAY: $37/hr. on W2

LOCATION: Indianapolis, IN 46256

SCHEDULE: Hybrid - 3 Days on site 2 Day Remote

DURATION: 12 Months with possible ext. Or FTE

THE POSITION

The Training System Specialist serves as a point of contact for Training & Enablement system administration needs and requests. The specialist collaborates effectively with RDC Training & Development stakeholders, including managers, trainers, field personnel, customers, and others as needed. They consult on topics associated with training processes, operations, and request execution, and partner with colleagues and stakeholders for operational support, standards, issue resolution, and escalation when required.

The specialist follows and promotes best practices that support compliance and role requirements, and communicates process-improvement opportunities aligned with the Training & Development strategy. This role requires a skilled professional with broad experience who can evaluate diverse and sometimes complex issues, exercise judgment in selecting methods, and determine criteria for solutions. The specialist maintains and continuously improves the processes and systems required for the role and participates in special projects as requested. They should be highly skilled in relevant technologies and systems, such as ServiceNow, learning management systems (Cornerstone, SuccessFactors), learning experience platforms (LXPs), and Google Suite.

SKILLS/ABILITIES

• Supports the success of Training & Development by processing Enablement and Technology Administration requests, with a focus on systems.
• Processes requests for users and customers.
• Sends personalized messages and manages CRM, LMS, and LXP source-system data to ensure accuracy.
• Processes enrollment and training assignment requests in LMS/LXP systems.
• Provides ongoing learner support, including troubleshooting, follow-up communications, progress monitoring and reporting, and visibility into learner progress for Roche teams.
• Serves as a point of contact for learning programs and engages with trainers, developers, managers, and field personnel as needed.
• Provides information, data, and analysis as requested while ensuring a high level of customer service to learners and stakeholders.
• Promotes best practices aligned with RDC Training & Development goals and priorities.
• Understands the business goals of RDC Training & Development and the assigned business area.
• Maintains and continuously improves quality systems and processes, and contributes to quality objectives through daily actions.

WHO YOU ARE

• Have a bachelor’s degree, an associate degree with three years of related experience, or equivalent overall work experience.
• Have a thorough understanding of training and learning processes.
• Communicate effectively and manage stakeholders well.
• Demonstrate strong consulting, customer-service, and interpersonal skills.
• Independently resolve routine and complex issues using strong problem-solving and analytical skills.
• Identify, lead, or participate in process-improvement activities.
• Work effectively in a fast-paced, changing environment; manage multiple priorities while maintaining composure and flexibility.

PREFERRED QUALIFICATIONS

• Bachelor’s degree or equivalent experience.
• Proficiency with SuccessFactors, Cornerstone, or another learning management system.
• Proficiency with Microsoft tools and/or Google Suite.