Learning & Development (L&D) Associate

BCforward; Indianapolis (IN); Hybrid; USD 60,000 - 86,000; Full time

Job summary

BCforward is seeking a Learning & Development (L&D) Associate to work hybrid in Indianapolis. The role supports the design, deployment, and maintenance of training programs for a pharmaceutical client, ensuring GMP-aligned learning solutions.

Collaboration with site leadership and global L&D teams drives effective, auditable training outcomes. Ideal candidates have 2+ years in training or instructional design, proficiency with MS Office, and experience with LMS platforms, with emphasis on

Qualifications

• 2+ years of experience in training, instructional design, or L&D operations.
• Proficiency in Microsoft Office Suite.
• Project and time management including prioritization of tasks to meet Operational Readiness milestones.
• Experience with Learning Management Systems (e.g., SuccessFactors, ComplianceWire).
• Experience working in a regulated industry (pharma, biotech, manufacturing).

Responsibilities

• Support design, localization, and deployment of training programs aligned with GMP and regulatory requirements.
• Develop role-based curricula and learning paths with site SMEs and global L&D teams.
• Apply adult learning principles and instructional design best practices to training.
• Create and maintain training matrices with site SMEs using global templates.

Skills

Training & Instructional Design

L&D Operations

Project Management

Tools

Microsoft Office Suite

Learning Management Systems (LMS)

Job description

BCforward is seeking a Learning & Development (L&D) Associate to work hybrid in Indianapolis.

Learning & Development (L&D) Associate

Location: Indianapolis, IN/Hybrid

Support the implementation and maintenance of training programs at our pharmaceutical client’s manufacturing site. This role will partner closely with site leadership to ensure training solutions are effective, compliant, and aligned with both global standards and local operational needs.

Responsibilities

Training Program Support

Assist in the design, localization, and deployment of training programs aligned with GMP and regulatory requirements.

Support the development of role-based curricula and learning paths in collaboration with site SMEs and global L&D teams.

Apply adult learning principles and instructional design best practices to enhance training effectiveness.

Create and maintain training matrices in collaboration with site SMEs utilizing global templates and procedures

Stakeholder Engagement

Collaborate with cross-functional teams to gather training needs and support change management for new or updated programs.

Participate in L&D network meetings and contribute to knowledge sharing across the organization.

Compliance & Documentation

Ensure training documentation meets internal and external audit standards

Conduct periodic reviews of training effectiveness and support of remediation of compliance gaps.

Learning Management Systems (LMS) Support

Maintain accurate course and curriculum data in the LMS

Troubleshoot curriculum assignment issues and support implementation of process improvements.

Support project planning and execution for L&D initiatives. Coordinate with internal partners and external vendors to ensure timely delivery of training materials and services.

Track and report training metrics to demonstrate impact and identify areas for improvement

Leverage feedback and benchmarking to enhance learning experiences and outcomes

Qualifications

2+ years of experience in training, instructional design, or L&D operations

Proficiency in Microsoft Office Suite

Project and time management including prioritization of tasks to meet Operational Readiness milestones

Experience with Learning Management Systems (e.g., SuccessFactors, ComplianceWire)

Experience working in a regulated industry (e.g., pharma, biotech, manufacturing)