Learning & Leadership Development Manager

Fairmont Hotels & Resorts; Wailea (HI); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

401(k)

Duty meal

F&B discount

Wellness programs

Accor employee rates

Learning Academies

Job summary

Fairmont Kea Lani in Maui seeks a People & Culture Manager (Learning & Development) to lead learning programs that strengthen leadership capability and service culture across the hotel.

You will partner with department leaders to deliver onboarding, leadership development, coaching, and succession planning while ensuring compliance and robust learning metrics to drive guest experiences in a luxury Hawaiian setting.

Qualifications

• Excellent presentation and facilitation skills for diverse audiences.
• Ability to design clear training materials and guides.
• Strong PowerPoint, Excel, and Word proficiency.
• Fluent English with excellent written and verbal communication.
• Experience designing onboarding and leadership development programs.

Responsibilities

• Design, implement and evaluate training programs for leaders and colleagues across all departments.
• Lead the hotel’s new colleague orientation and onboarding plans.
• Facilitate leadership development programs and career development initiatives.
• Strengthen guest experience through service culture training and standards alignment.
• Maintain training records, certifications, and learning metrics.

Skills

Leadership

Facilitation

Training Design

Communication

Coaching

Onboarding

Education

Bachelor's degree in HR or Hospitality

Tools

PowerPoint

MS Office

Excel

Job description

Fairmont Kea Lani in Maui seeks a People & Culture Manager (Learning & Development) to lead learning programs that strengthen leadership capability and service culture across the hotel.

You will partner with department leaders to deliver onboarding, leadership development, coaching, and succession planning while ensuring compliance and robust learning metrics to drive guest experiences in a luxury Hawaiian setting.