Learning Lab Coordinator, Communications

Palm Beach State College; Lake Worth (TX); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Tuition fee waiver

Health insurance

Paid time off

Job summary

Palm Beach State College is seeking a Learning Lab Coordinator, Communication, to oversee the tutoring lab operations, develop programs, and mentor students within the discipline. You will collaborate with faculty and staff to ensure resources and services meet the needs of learners and instructors.

The role requires a Bachelor’s degree in a related field and at least two years of related experience, with strong communication and customer service skills.

Qualifications

• Bachelor’s degree in a related field such as English, Communications, TESOL, or Education.
• Two years of related experience in teaching, tutoring, or education.

Responsibilities

• Oversee daily operations of tutoring lab programs and services.
• Develop, evaluate, and source lab materials and resources.
• Collaborate with managers and faculty to design programs.
• Tutor and mentor students within the discipline area.
• Ensure lab services meet student and instructor needs.
• Coordinate staff development and scheduling.

Skills

Customer service

Communication

Team leadership

Education

Bachelor’s degree in related field

Tools

Microsoft Office

Job description

About this role

• Responsible for oversight of daily operations of programs and services within the tutoring lab in the area of discipline.
• Develops, evaluates, and orders lab or program materials and resources.
• Reviews lab materials and evaluates usefulness of lab resources on a periodic basis to ensure accuracy of information.
• Collaborates with managers and faculty in the development of programs and services.
• Acceptable education required in one of the following related areas: English, Secondary Education or greater, Communication, Journalism, TESOL, Reading, Developmental Education, Language Arts, Business, Higher Education Administration, Counseling, or a similar applicable field of study.
• Acceptable related experience to include, but not limited to, teaching, tutoring, training or adult education, developmental education, or curriculum development.

What a day of a Learning Lab Coordinator, Communication looks like

• Responsible for establishing the schedule and supervision of assigned lab and its operations.
• Guides, leads, reviews, verifies, observes, and the work of direct and indirect reports.
• Develops and trains staff.
• Performs needs analysis, arranges, coordinates, delivers, evaluates, and monitors staff development.
• Coordinates resources with textbook and course syllabus to ensure a successful program.
• Creates lab materials and evaluates usefulness of lab resources on a periodic basis to ensure accuracy of information.
• Acts as liaison with departments within area of discipline.
• Encourages use of the lab by students through communication with faculty and development of lab orientation programs.
• Ensures lab services meet the needs of students and instructors.
• Tutors and mentors students in the lab, especially within discipline of expertise.
• Participates as active member within the assigned clusters and collaborates with department chairs.
• Works with faculty and academic leadership team to design, develop, and implement professional programming in support of academic and student success.
• Maintains and enhances current knowledge of field or profession.
• Travels to training workshops, conferences, meetings and professional events outside of college locations, as needed.
• Performs other job-related duties as assigned.

We’d love to hear from you if you have the following

• Education and Experience:
• Bachelor’s degree within specific subject area related to the position
• Two years of related experience
• Knowledge of: Microsoft Office Professional or similar application
• Skilled in: Delivering a high level of customer service
• Attention to detail while maintaining effective time and task management
• Promoting cooperative behavior and team efforts
• Ability to: Convey knowledge of tutorial discipline to others in a practical and comprehensive manner
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Research information for problem solving
• Establish and maintain effective working relationships
• Demonstrate critical thinking and interpersonal skills
• Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required
• Preferred, but not a must: Education and Experience:
• Experience within an educational environment
• Tutoring experience within subject area
• Supervisory Experience
• College Reading and Learning Association (CRLA) certification

Work Environment and Physical Demand

• Lift, carry, push, pull, install or remove objects weighing 20 to 49 pounds
• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Stand for extended periods of time
• Use of video display terminal
• Use of manual dexterity and fine motor skills
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Work with equipment or perform procedures where carelessness may result in injury
• Experience exposure to uncomfortable work environment due to extreme temperature, noise level and other conditions
• Operate a motor vehicle
• Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

The minimum base pay for this position starts at $44,587.00 annually; however, the offer may vary based on the candidate’s education and experience. This position is open until filled with a first initial review on September 8, 2026.

Culture

• Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.

Education Benefits

• Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.

Health and Wellness

• Medical, dental, vision, disability, life insurance, parental leave, and more.

Generous Time Off

• Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.

Panther Perks

• Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.

Professional Development

• Leadership programs, professional learning workshops, and more.

Retirement Investments

• State retirement plan options and voluntary 403(b) and 457 plans.

About the College Palm Beach State College, Florida's first public community college, was founded in 1933 and has grown to become the largest institution of higher education in Palm Beach County. Currently serving a richly diverse student population of 49,000 annually, the College offers classes at five locations and offers bachelor's and associate degrees, professional certificates, and workforce development programs. With over 1,200 full-time employees, Palm Beach State College offers a highly attractive benefits package including health insurance, a retirement program, tuition assistance, and paid time off.

An Equal Access/Equal Opportunity/Veteran Preference/ADA Employer Per the Florida Open Records and Public Meeting Laws (286.011), also known as "the Sunshine Laws," all correspondence received from applicants for any position with the College is a matter of public record. Palm Beach State College is an equal access, equal opportunity institution. The College complies with all state and federal laws granting rights to applicants for employment or admission to the College. The College prohibits unlawful discrimination on the basis of race, color, creed, ethnicity, national origin, gender, sexual orientation, age, religion, marital status, veteran status, disability, or pregnancy in any of its employment or educational programs or activities. Applicants who believe they have been discriminated against in the recruitment process should contact the Human Resources and Compliance Director or Chief Human Resources Officer at [phone] or 4200 Congress Avenue, Lake Worth, FL 33461. Written complaints must be filed within 180 days from the position's closing date for which the applicant applied. Claims will be investigated, and a timely response will be provided. The College prohibits retaliation against any applicant who utilizes the complaint procedure. Accommodations Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you need a reasonable accommodation to apply for a job or to perform your job by contacting the Human Resources and Compliance Director at [phone] for assistance.