Learning & Instructional Specialist

Arizona State University; Arizona; On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Tuition reduction for employees

Competitive wages

Paid time off

Retirement plans

Job summary

Arizona State University is seeking an Instructional Technologist 2 to design and deliver training for Workday HCM and Financials, developing job aids, quick reference guides, and multimedia modules. You will facilitate virtual and in-person sessions with end users and Workday Business Analysts.

The role requires a bachelor's degree with 3 years of relevant experience, strong communication and collaboration skills, and the ability to translate complex systems into user-friendly guidance.

Qualifications

• Bachelor's degree and three (3) years of experience in the related area.
• Experience translating complex technical concepts for non-technical audiences.
• Ability to design, develop and deliver instructional content for HCM/Financials systems.

Responsibilities

• Design, build and maintain training for Workday HCM and Financials, including job aids and multimedia modules.
• Deliver training sessions virtually and in person.
• Translate complex processes into user-friendly guidance across departments.
• Collaborate with end users, Business Analysts and functional teams to drive adoption and proficiency.

Skills

Instructional design

Communication

Training facilitation

Workday knowledge

Education

Bachelor's degree

Tools

Confluence

JIRA

ChatGPT

Google Gemini

Microsoft Copilot 365

Job description

Job Profile:

Instructional Technologist 2

Job Family:

Instructional Design and Technology

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor’s degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Assesses, designs, implements, and provides instructional design support for in one or more units to develop resources and materials to support teaching and learning.

Job Description:

The Learning and Instructional Coordinator serves as the critical bridge between end users and technical teams, driving user proficiency, engagement and adoption of the Workday Human Capital Management (HCM) and Financials system. This role is responsible for developing comprehensive training programs, including instructional design and development for accessible job aids and web-based training, training facilitation and facilitating working sessions between functional end users and ASU Workday Business Analysts. The ideal candidate is comfortable working independently and with a team and is confident in collaborating with people at all levels. The ability to engage with end users virtually and in person is a must, requiring exceptional communication skills and empathy.

Position Salary Range:

• $55,000 - $60,000; DOE

Essential Duties:

• Instructional Design and Content Development: Design, build and maintain engaging and interactive training, including step-by-step job aids, quick reference guides and multimedia learning modules for Workday HCM and Financials. Knowledge of industry-standard content creation tools (Adobe Captivate, Articulate 360, Camtasia, or Canva) and the Microsoft suite (PowerPoint, Word).
• Training Facilitation: Confident delivering training and informational sessions virtually and in person.
• Communication: Exceptional communication skills; ability to simplify technical jargon for non-technical audiences.
• Collaboration: Strong interpersonal skills with proven ability to build partnerships across departments and end users.; ability to manage conflict and ambiguity at all levels.
• Cross-Functional Liaison: Serve as the primary bridge between end users, functional teams and technical teams, translating complex system processes into user-friendly guidance.
• Stakeholder Coordination: Organize, schedule and facilitate periodic feedback forums and alignment meetings between functional end users and ASU Workday Business Analysts.
• Adoption & Driving Proficiency: Develop strategies to promote platform engagement, monitor user adoption and improve overall proficiency with a Financial or Human Capital Management System.
• Feedback & Process Improvement: Gather continuous end-user feedback, identify learning gaps or pain points and collaborate with Business Analysts to refine system usability and training resources.

Desired Qualifications:

• Technical Skills: Proficiency with documentation platforms (Confluence, JIRA) and AI platforms (ChatGPT, Google Gemini, Microsoft Copilot 365).
• Organizational Change Management: Knowledge of organizational change management concepts and frameworks (ACMP standard, Prosci ADKAR).
• Meeting facilitation: Demonstrated skill in organizing, moderating and guiding group discussions, feedback and informational sessions between stakeholder groups.
• Workday: Working knowledge of the Workday HCM and FMS system.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.

Department Statement:

University Business Services (UBS) supports the New American University’s vision of excellence, access, and impact by providing business services and solutions to the university. UBS is comprised of departments including Auxiliary Business Services, Environmental Health and Safety, Parking and Transit Services, Physical Security Initiatives and Emergency Management, Risk Management Services, Supply Chain Management, and Sustainability Practices.

At ASU, we care about our employees. We offer a total rewards package that includes:

• AZ state school tuition reduction for employees and their dependents and spouse; available on day one of employment.
• Competitive wages.
• Employee assistance for confidential and free behavioral health services.
• Generous accrual of paid sick and vacation time.
• Low cost dental, health, life and vision Insurance benefits.
• Paid adoption and fertility subsidies.
• Paid time for professional development and volunteering.
• Retirement programs with employer match.
• Wide variety of employee discounts through ASU partnerships.
• More Info can be found here: https://cfo.asu.edu/benefits

All applicants must be eligible to work in the United States; ASU and University Business Services will not provide sponsorship for employment.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university.

For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Equal Opportunity Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance:

For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources

Compensation Estimator:

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.