Project Manager, Enterprise Collaborations
Arizona State University
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
Arizona State University seeks an Administrative Operations Specialist 3 to drive centralized project management across Learning Enterprise initiatives, coordinating across ASU schools and units. The role supports complex learner-oriented portfolios, maintains project visibility, and improves scalable processes to enhance collaboration and execution.
Based at ASU's Tempe campus, the position requires building broad institutional relationships and managing high-impact, cross-functional work with
Qualifications
- Bachelor's degree or equivalent combination of education/experience.
- Experience coordinating complex projects with multiple teams and dependencies.
- Strong written and verbal communication skills.
- Proven ability to manage project documentation and tracking systems.
- Experience in higher education or large matrix organizations is preferred.
Responsibilities
- Own project plans, timelines, milestones, dependencies, and next steps across initiatives.
- Maintain project tracking systems and ensure accurate status updates.
- Monitor timelines, risks, and roadblocks; escalate as needed.
- Translate discussions into decisions, owners, and deadlines; drive follow-through.
- Develop and maintain standardized workflows, SOPs, and project-management resources.
Skills
Education
Tools
Job description
Administrative Operations Specialist 3
Administrative Operations
Full time
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.
The Enterprise Collaborations Project Manager drives the successful execution of Learning Enterprise's learner-oriented portfolio by providing proactive, centralized project management across initiatives developed in collaboration with ASU schools, colleges and units.
Working closely across Learning Enterprise teams and academic-unit partners, this role maintains visibility across the lifecycle of active learner portfolio priorities and creates the structure needed to keep complex, cross-functional work moving forward from identification and alignment through development and delivery. The Project Manager owns project tracking and coordination, monitors timelines and dependencies, facilitates cross-functional handoffs, surfaces risks and roadblocks, and follows through with the responsible stakeholders to keep work progressing.
The role also builds and improves scalable processes and systems for managing learner-oriented work across Learning Enterprise. As portfolio volume and complexity grow, the Project Manager will help identify recurring operational challenges and contribute to process improvements that strengthen coordination, accountability and visibility across teams.
The role is designed for someone who wants to build broad institutional relationships, develop a deep understanding of how new learning initiatives move from concept to delivery and earn responsibility for increasingly complex, high-impact work.
This role is based at ASU’s Tempe campus. A fingerprint background check is a mandatory step in the hiring process. ASU will not sponsor this position; the applicant must be eligible to work in the U.S. without sponsorship. This is a grant-funded position with funding proposed through an initial two-year period. There may be opportunities for continuation based on the availability of future funding and program needs.
- $70,000-$75,000 per year, depending on experience
Portfolio Project Management & Oversight (40%)
- Project Lifecycle Management: Own project plans, timelines, milestones, dependencies, and next steps across multiple concurrent school and college initiatives, maintaining visibility from initial alignment through development and delivery.
- Portfolio Tracking: Maintain the Enterprise Collaborations Airtable and related project-management systems as accurate, current sources of truth for active projects, responsible owners, milestones, risks, and status.
- Progress Monitoring: Proactively monitor project activity and follow up with responsible LE and school/college stakeholders so that milestones, decisions, or deliverables are met on or ahead of time.
- Drive Work Forward: Actively determine what needs to happen next and initiate appropriate follow-up rather than waiting for stakeholders to identify next steps.
- Risk & Roadblock Identification: Identify stalled work, cross-team dependencies, capacity constraints, or unresolved decisions that may affect project progress and surface them to the appropriate project or organizational owner for resolution.
- Status Reporting: Develop clear project and portfolio-level updates that provide LE teams and leadership with visibility into progress, upcoming milestones, and areas requiring attention.
- Cross-Functional Coordination: Coordinate work across Portfolio, Learning Design, Marketing, Operations, Product, Data, and other LE teams to ensure dependencies and handoffs are understood and completed.
- Meeting-to-Action Discipline: Translate discussions into clear decisions, owners, deadlines, and next steps and actively follow through until commitments are completed.
- School/College Coordination: Work with school and college points of contact on project timelines, required inputs, agreements, faculty/SME commitments, and other deliverables needed to advance joint priorities.
- Agreement Management: Coordinate the development, routing, execution, and tracking of Course Development/Delivery Agreements and related project documentation, ensuring required decisions and commitments are captured before work advances.
- Communication & Follow-Through: Provide clear, timely project updates and serve as a reliable coordination point for stakeholders navigating multi-team LE processes.
- Process Improvement: Identify recurring bottlenecks, unclear handoffs, duplicated work, and other process gaps across the portfolio lifecycle and recommend practical improvements.
- Workflow Development: Partner with Enterprise Collaborations, Operations, Portfolio Leads, and functional teams to develop and document standardized workflows, roles, milestones, and handoff expectations.
- Tools & Systems: Improve the use of Airtable and other project-management tools to support consistent tracking, reporting, and organizational visibility.
- Process Documentation: Develop and maintain SOPs, templates, project-management resources, and other documentation that make cross-functional processes easier to understand and execute.
- Continuous Improvement: Use project experience and stakeholder feedback to recommend adjustments that improve efficiency while maintaining strong School/College and internal working relationships. Recognize when a template, tracker, workflow, meeting cadence, dashboard, SOP, or other operating mechanism would solve a recurring problem and take initiative to create or improve it.
- Support Enterprise Collaborations and Portfolio Leads in preparing portfolio status reports, leadership updates, and planning materials.
- Maintain visibility into upcoming project milestones and dependencies to support portfolio sequencing and annual planning.
- Synthesize project-level information into clear themes, risks, and operational insights that support leadership decision-making.
- Support special cross-functional initiatives related to school/college portfolio execution and organizational effectiveness.
And other duties as assigned.
- Demonstrated project management experience coordinating complex projects involving multiple teams, stakeholders, and dependencies.
- Experience managing multiple concurrent projects through defined timelines, milestones, and deliverables.
- Strong organizational skills and demonstrated ability to maintain accurate project documentation and tracking systems.
- Demonstrated ability to identify project risks, anticipate roadblocks, and proactively drive follow-through toward resolution.
- Strong stakeholder-management skills, including the ability to work effectively across teams with differing responsibilities, priorities, and levels of authority.
- Experience documenting decisions, assigning action items, and maintaining accountability for follow-through.
- Strong written communication skills with the ability to synthesize complex project information into clear status updates, summaries, and recommendations.
- Experience developing or improving operational processes, workflows, SOPs, or project-management practices.
- Experience with Airtable, Asana, Smartsheet, Monday.com, Jira, or similar project/workflow management tools.
- Ability to work independently, exercise sound judgment, and determine when issues require escalation.
- Experience working in higher education, complex matrixed organizations, or environments involving distributed decision-making preferred.
- Experience coordinating agreements, approvals, or other multi-stakeholder administrative processes preferred.
- PMP, CAPM, Agile, or other relevant project-management training or certification preferred but not required.
- Activities are performed in an environmentally controlled office setting, subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
- Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
- May be required to perform tasks in the field within and/or across University campuses.
ASU’s Learning Enterprise expands universal access to opportunity for learners – at every stage in life. Serving over 1.2 million learners in over 150 countries worldwide, we're reimagining the role of universities in society as catalysts of economic and social mobility, guided by the belief that all learners can harness education as a ladder of opportunity. Our programs meet learners wherever they are, removing the barriers while prioritizing belonging and support. Through ASU’s Learning Enterprise, it’s easy to get started on your learning journey – and there’s no limit to where you can go. Learn more at https://learning.asu.edu/.
Scrappy. We are undaunted by challenges. We remain undeterred by anything that stands in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn’t exist, we create it. If something doesn’t work, we try something else.
Driven. We always push to be better for ourselves, for each other, and for our students. We are not defeated or guided by the status quo. We see what could be and relentlessly pursue it.
Intentional Architects. We know our attitude towards what we are doing will determine our success. We see the big picture and take deep pride in building every block that makes up our long-term vision. We are motivated by the potential of a transformed future while remaining firmly focused on tending to the tasks in front of us today.
Leading from the heart. We deeply care about people and their well-being. Everyone is unconditionally supported. We believe in human potential and invest in continuous growth.
Candid collaborators. We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.
Driving is not required for this position.
Campus: Tempe
Grant Funded
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
