Learning Content Designer – Transformation, 6-month contract

Jobtailor; Pennsylvania; On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in Pennsylvania, United States, is seeking an experienced instructional designer to craft learner-centered content aligned to outcomes, skills, and behaviours. You will distill complex technical information into practical training and apply instructional design principles to drive performance and behaviour change.

The role requires strong writing, collaboration with SMEs across regions, and adept use of generative AI to draft, vary content, create scenarios, and summarise learning

Qualifications

• Proven ability to independently design and write learner-centered content aligned to outcomes, skills, and behaviours.
• Experience distilling complex information into usable learning content.
• Strong judgment for validating accuracy and ethical AI use.
• Experience with instructor-led, self-paced, digital, blended, and campaign-based formats.
• Strong stakeholder management across regions and services.
• Proficiency with learning content development tools and MS Office.

Responsibilities

• Design and write learner-centered content aligned to outcomes, skills, and behaviours.
• Translate complex knowledge into practical learning experiences.
• Apply instructional design principles to support performance and behavior change.
• Use generative AI for drafting, scenarios, and restructuring.
• Coordinate learning logistics and LMS data.

Skills

Instructional design

Learning content writing

Generative AI tools

Stakeholder management

LMS/LXP familiarity

Accessibility standards

Tools

Teams

SharePoint

Cornerstone OnDemand

LMS platforms

Job description

• Design and write learner-centred content aligned to outcomes, skills, and behaviours
• Translate complex, technical, and specialist knowledge into practical learning experiences
• Apply instructional design principles to support performance and behaviour change
• Use generative AI for drafting, content variation, scenarios, examples, practice activities, summarisation, and restructuring
• Partner with subject matter experts and stakeholders across services and regions
• Design learning across instructor-led, self-paced, digital, blended, and campaign-based formats
• Create modular, reusable learning assets for LMS/LXP, workplace platforms, and the flow of work
• Apply accessibility, inclusion, and ERM learning design standards
• Coordinate learning logistics, instructor communications, virtual session setup, calendars, records, and LMS data
• Support learners and provide live coordination and hosting during training sessions
• Monitor attendance, feedback, and engagement metrics
• Prepare and distribute learning materials with Global Learning Program Leads
• Support programme evaluation, continuous improvement, and process documentation
• Support GDPR and internal data protection compliance
• Liaise with IT and HRIS teams on Workday and SSO integrations

Requirements

• Strong instructional design, learning content writing, and sense-making skills
• Ability to independently design and write learning content aligned to defined outcomes, skills, and behaviours
• Experience distilling complex, technical, or specialist information into usable learning content
• Effective use of generative AI tools for drafting, content variation, scenario generation, summarisation, and iterative development
• Strong judgment to validate accuracy, relevance, ethical AI use, and learning effectiveness
• Experience designing instructor-led, self-paced, digital, blended, and campaign-based learning
• Ability to create modular, reusable learning content for the flow of work
• Strong stakeholder management skills and confidence partnering with SMEs across regions and services
• Experience with learning content development tools, LMS/LXP, Teams, and SharePoint
• Awareness of accessibility, inclusion, and learning design standards
• Strong organisational and time management skills with attention to detail
• Proficiency in Microsoft Office, including Word, Excel, and Teams
• Familiarity with LMS platforms; Cornerstone OnDemand preferred
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively across teams and time zones
• Comfort working in ambiguous, fast-moving environments
• This position is not eligible for immigration sponsorship
• Preferred: experience in learning, HR, or client engagement; virtual learning tools; adult learning principles; global or matrixed learning programme coordination

Core Competencies

Demonstrates expertise in instructional design and learning content development, utilizing generative AI tools to create engaging, learner-centered materials. Proficient in managing stakeholder relationships and ensuring compliance with accessibility and data protection standards.

Highest-signal resume keywords

• Instructional Design
• Learning Content Development
• Generative AI Tools
• Stakeholder Management
• LMS/LXP Familiarity

ATS Optimization Keywords

Hard Skills

• Learning Content Writing
• Performance Support Design
• Modular Learning Asset Creation
• Accessibility Standards Application
• GDPR Compliance
• Data Protection Compliance
• Instructor-Led Learning Design
• Digital Learning Design
• Blended Learning Design
• Campaign-Based Learning Design

Soft Skills

• Organisational Skills
• Time Management
• Attention to Detail
• Written Communication
• Verbal Communication

Industry Keywords

• Adult Learning Principles
• Learning Design Standards
• Global Learning Coordination
• Client Engagement
• Virtual Learning Tools

Tools & Technologies

• Microsoft Office
• Teams
• SharePoint
• Cornerstone OnDemand
• LMS Platforms