Learning Experience Associate — Elevate Learning Tech & Impact

VEG ER for Pets; City of White Plains (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Benefits from day one

Parental leave

Unlimited PTO

Referral program

Pet-friendly office

Laptop + cell reimbursement

Job summary

VEG is seeking a Senior Associate, Learning Experience in White Plains, NY to support the day-to-day administration of VEG's learning technologies and ensure content is organized and ready for deployment across VEG departments.

You'll partner with Instructional Designers and the Learning Technology Manager to deliver engaging learning experiences, coordinate logistics, create reports, and support system updates and training initiatives across VEG departments.

Qualifications

• Experience in learning technology support.
• Strong organizational skills and attention to detail.
• Ability to communicate clearly with cross-functional partners.

Responsibilities

• Partner with Instructional Designers to arrange, organize, and curate learning content for distribution across VEG’s learning platforms.
• Support routine LMS administration, including file uploads, permissions, organization, system checks, and audits.
• Serve as Tier 1 support for learning technology requests submitted through SNOW and escalate complex cases as needed.
• Coordinate instructor‑led learning logistics, including invites, materials, attendance tracking, and post‑session follow‑ups.
• Create and distribute custom reports to support stakeholders across VEG.
• Support audits, data cleanup, tracker maintenance, and routine communications for system updates.

Job description

VEG is seeking a Senior Associate, Learning Experience in White Plains, NY to support the day-to-day administration of VEG's learning technologies and ensure content is organized and ready for deployment across VEG departments.

You'll partner with Instructional Designers and the Learning Technology Manager to deliver engaging learning experiences, coordinate logistics, create reports, and support system updates and training initiatives across VEG departments.