Learning & Development Unit Manager – Training and Development Manager 2

Jobtailor; Salem (OR); On-site; USD 90,000 - 130,000; Full time

Job summary

The Oregon Department of Human Services is seeking a senior leader to lead and manage the Learning & Development Unit across the state, supervising staff, shaping strategies, and overseeing workflows. You will design agency-wide training and workforce development programs aligned with priorities and compliant with policies.

Collaborate with ODHS leadership to evaluate training systems, measure ROI, and drive continuous improvement while promoting equity, diversity, and anti-racism in a regulated

Qualifications

• Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.
• Experience in workforce systems, organizational assessment and development, and employee relations.
• Demonstrated use of continuous improvement and change management methodologies.
• Experience with instructional design methods, adult learning principles, and equity-centered practices.
• Experience leading large-scale learning initiatives in multi-program, regulated environments.
• Ability to coordinate diverse partners, meet compliance requirements, and deliver measurable learning outcomes.
• Skill in organizational needs analysis, instructional design, adult learning theory, and technology-enabled training (eLearning, virtual, blended).
• Experience administering learning management systems and designing learning pathways.
• Experience supervising staff, managing performance, and coaching talent.
• Ability to design and facilitate leadership development programs.
• Ability to use analytics, performance metrics, and evidence-based decision-making to guide workforce strategy and manage budgets.
• Valid driver’s license with an acceptable driving record or access to timely alternative transportation.
• Must complete a criminal history and background check if selected as a finalist.
• Must be authorized to work in the United States; ODHS does not offer visa sponsorship.
• Cover letter required
• Detailed work and education history required

Responsibilities

• Lead and manage the Learning & Development Unit, including supervising staff and overseeing workflows.
• Develop and execute long-range strategies for agency-wide training and workforce development programs.
• Collaborate with ODHS leadership to design and implement learning initiatives supporting organizational priorities.
• Evaluate and improve business processes, training systems, and performance metrics.
• Oversee training design, delivery, and evaluation.
• Monitor return on investment for training programs and ensure quality, compliance, and continuous improvement.
• Support organizational change management through consultation, facilitation, and collaboration.
• Promote an inclusive, culturally responsive work environment focused on equity, diversity, and anti-racism.
• Ensure compliance with laws, policies, and collective bargaining agreements.
• Maintain agency learning systems and coordinate resources, contracts, and tools.
• Attend in-person meetings, trainings, and development sessions across the state.
• Travel occasionally, including evenings, weekends, and out-of-state conferences.

Skills

Leadership & supervision

Instructional design

Adult learning principles

Change management

Analytics & metrics

Budget management

Collaboration

Coaching talent

Facilitation

Education

Bachelor's degree or equivalent in related field

Tools

Learning Management Systems

eLearning platforms

Analytics tools

Virtual training platforms

Blended learning design

Job description

• Lead and manage the Learning & Development Unit, including supervising staff and overseeing workflows
• Develop and execute long-range strategies for agency-wide training and workforce development programs
• Collaborate with ODHS leadership to design and implement learning initiatives supporting organizational priorities
• Evaluate and improve business processes, training systems, and performance metrics
• Oversee training design, delivery, and evaluation
• Monitor return on investment for training programs and ensure quality, compliance, and continuous improvement
• Support organizational change management through consultation, facilitation, and collaboration
• Promote an inclusive, culturally responsive work environment focused on equity, diversity, and anti-racism
• Ensure compliance with laws, policies, and collective bargaining agreements
• Maintain agency learning systems and coordinate resources, contracts, and tools
• Attend in-person meetings, trainings, and development sessions across the state
• Travel occasionally, including evenings, weekends, and out-of-state conferences

Requirements

• Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field
• Experience in workforce systems, organizational assessment and development, and employee relations
• Demonstrated use of continuous improvement and change management methodologies
• Experience with instructional design methods, adult learning principles, and equity-centered practices
• Experience leading large-scale learning initiatives in multi-program, regulated environments
• Ability to coordinate diverse partners, meet compliance requirements, and deliver measurable learning outcomes
• Skill in organizational needs analysis, instructional design, adult learning theory, and technology-enabled training (eLearning, virtual, blended)
• Experience administering learning management systems and designing learning pathways
• Experience supervising staff, managing performance, and coaching talent
• Ability to design and facilitate leadership development programs
• Ability to use analytics, performance metrics, and evidence-based decision-making to guide workforce strategy and manage budgets
• Valid driver’s license with an acceptable driving record or access to timely alternative transportation
• Must complete a criminal history and background check if selected as a finalist
• Must be authorized to work in the United States; ODHS does not offer visa sponsorship
• Cover letter required
• Detailed work and education history required

Core Competencies

Demonstrates expertise in leading Learning & Development initiatives, including instructional design, workforce development, and change management. Proficient in evaluating training effectiveness and ensuring compliance with organizational standards while promoting an inclusive and equitable work environment.

Highest-signal resume keywords

• Learning & Development Management
• Instructional Design Methods
• Change Management Methodologies
• Workforce Development Programs
• Performance Metrics Analysis

ATS Optimization Keywords

Hard Skills

• Supervision
• Organizational Assessment
• Adult Learning Principles
• Technology-Enabled Training
• Learning Management Systems
• Leadership Development Program Design
• Organizational Needs Analysis
• Continuous Improvement
• Compliance Requirements
• Budget Management

Soft Skills

• Collaboration
• Coaching Talent
• Facilitation
• Cultural Responsiveness
• Communication

Industry Keywords

• Equity
• Diversity
• Anti-Racism
• Regulated Environments
• Employee Relations

Tools & Technologies

• ELearning
• Virtual Training
• Blended Learning
• Learning Pathways
• Analytics Tools