LEARNING & DEVELOPMENT SPECIALIST

Vermont Federal; Burlington (VT); On-site; USD 67,000 - 100,000; Full time

Job summary

Vermont Federal Credit Union is seeking a Learning and Development Specialist based in South Burlington, VT. The role designs, develops and implements a comprehensive training program for all team members at the credit union.

Responsibilities include creating course content, evaluating training effectiveness, and coordinating staff development with HR. Applicants typically have 3–5 years of related experience, strong communication skills, and proficiency with Outlook, PowerPoint, and Word.

Qualifications

• Three to five years of related experience.
• Extensive personal contact with others and sensitive interactions.
• Motivating, influencing, and/or training others is key; ability to influence others.
• Proficient with Microsoft Outlook, PowerPoint and Word.
• Strong interpersonal communication, written and verbal.

Responsibilities

• Conduct training programs, on-the-job training, and workflows for administrative, systems, and product knowledge.
• Create course content, handouts, job aids, and evaluation tools in line with adult learning principles.
• Assess training effectiveness and provide follow-up coaching with managers.
• Coordinate agenda development, documentation of training, and staff training as needed.
• Maintain and administer learning management systems and improve delivery of programs.

Skills

Communication skills

Teamwork

Training delivery

Tools

Microsoft Outlook

PowerPoint

Word

Job description

Vermont Federal Credit Union values each individual and their unique abilities and strengths to help form the foundation of Vermont Federal's culture. Our employees are at the core of Vermont Federal and we strive to make that a priority every day. As an organization, our stated Purpose is to help Vermonters prosper, no matter where they may be on life’s journey. Every employee at Vermont Federal Credit Union contributes in their own way to achieve this goal and is set up for success in a fun, supportive, and collaborative environment. We are looking for friendly, self-motivated individuals who enjoy helping people, have strong communication skills, are detail-oriented, and enjoy working as part of a team. If you are interested in a career in the financial service industry and want to make a difference in your community, we want you to be part of our team. Please visit our website for full details of our very competitive benefits program.

Learning and Development Specialist – South Burlington, VT

Vermont Federal Credit Union is searching for Learning and Development Specialist based out of the Kennedy Drive Operations Center.

Engaging and enthusiastic, the Learning and Development Specialist designs, develops and implements a comprehensive training and development program that serves the needs of all team members at Vermont Federal Credit Union.

Annual Range: $66,795.12 - $100,192.68

Job Description:

• Conduct training program, on-the-job training and workflows including administrative functions, utilization of systems, general industry knowledge and product knowledge.
• Creates course content, handouts, job aids, evaluation/measurement tools, and test criteria for training programs, ensuring that all materials are consistent with adult learning principles.
• Exemplify the desired culture and philosophies of the organization.
• Assesses performance during classroom training and will provide follow‑up consultation with managers regarding attendance/participation, strengths, and coaching opportunities.
• Coordinates agenda development, package preparation and documentation of employee training and all staff training if applicable.
• Evaluate effectiveness of training programs and collaborate with team to improve delivery and overall program. Work to constantly improve training delivery.
• Research, design and develop courses, including recommendations for change. Maintain and act as administrator of learning management systems.
• Work effectively as a team member of HR and Training to innovate and implement changes and make improvements.
• Enhance the productivity of employees and their departments through strategically designed training programs.

Requirements:

• Three to five years of similar or related experience.
• Work involves extensive personal contact with others and is of a personal or sensitive nature.
• Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence others.
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Outlook, PowerPoint and Word. Requires knowledge of training techniques and methods.
• Effective interpersonal communication, both written and verbal.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Vermont Federal Credit Union we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.