Learning & Development Lead

Ultipro

Aurora (CO)

On-site

USD 67,000 - 92,000

Full time

3 days ago
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Benefits offered by this job

PTO 96 hours first year
8 company holidays
Medical/Dental/Vision insurance
401K company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU services
Discounted employee phone plans

Job summary

Wagner Equipment Co. is seeking a Professional Development Specialist to design training programs, assess needs, and deliver classroom and web-based instruction for all staff.

You will work as a unified team to provide quality solutions and support employee growth. This role requires a Bachelor’s degree in HR/OD/Business, 5+ years of training and development experience, and strong project and budget management skills.

Qualifications

  • Bachelor’s degree in HR, organizational development, business, or related field.
  • 5+ years of training and development experience.
  • 3+ years administrative/clerical experience.
  • 3+ years customer service experience.
  • 3+ years training program management experience.
  • 3+ years classroom management experience.

Responsibilities

  • Proposes annual budget for training programs.
  • Recognizes, understands, and utilizes adult-learning theory.
  • Coordinates selection and scheduling of training participants with department managers and employees, particularly for new hires.
  • Markets WTI live classes/virtual webs internally by sharing relevant class offering information to all employees.
  • Conducts training assessments and identifies skills and knowledge gaps.
  • Reviews outside training programs and evaluates them for company use.
  • Assesses the effectiveness of training through feedback from participants and their supervisors.
  • Designs/ purchases and facilitates courses in all staff-development topics, to include but not limited to Enhancing the Customer Experience, Breaking Common Ground, Dealing with Difficult Customers, Conflict Resolution, Business Ethics, Communicate with Confidence, Managing Change, Insights, The Right Side of the Line, Email Strategies, and other vendor classes.
  • Conducts company-wide training rollouts as needed to include traveling to all branches.
  • Organizes and coordinates various training events.
  • Other duties as assigned by manager.

Skills

Data Entry
Telephone Skills
Safety Knowledge
Reading/Writing
Reasoning Skills
Organizational Skills
Communication Skills
Math Skills
Product Knowledge
Curriculum Design
MS Word
MS Excel
PowerPoint

Education

Bachelor’s Degree in HR/OD/Business

Tools

MS Word
MS Excel
PowerPoint

Job description

Wagner Equipment Co. is seeking a Professional Development Specialist to design training programs, assess needs, and deliver classroom and web-based instruction for all staff.

You will work as a unified team to provide quality solutions and support employee growth. This role requires a Bachelor’s degree in HR/OD/Business, 5+ years of training and development experience, and strong project and budget management skills.

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