Learning & Development Designer & Facilitator

AAA Central Penn; Susquehanna Township (PA); On-site; USD 65,000 - 80,000; Full time

Job summary

AAA Central Penn is seeking a Learning & Development Specialist to design and deliver engaging learning experiences across the organization. You’ll partner with leaders and subject matter experts, support learning technology, and contribute to development initiatives that help our team members grow.

The role covers onboarding, leadership development, professional skills, compliance, and systems training, with a focus on turning business needs into practical learning solutions.

Qualifications

• Three or more years of Learning & Development, instructional design, talent development, or related experience.
• Experience designing, developing, and facilitating learning for different audiences, topics, and delivery formats.
• Hands-on experience with Learning Management Systems, e-learning authoring tools such as Articulate 360/Rise, and multimedia development tools such as Camtasia.

Responsibilities

• Create learning that connects. Design and develop instructor-led and self-paced learning, videos, job aids, assessments, activities, and other resources that turn business needs into practical learning solutions.
• Bring learning to life. Facilitate engaging, learner-centered experiences for team members and leaders across a variety of topics and formats.
• Help people grow. Support onboarding, leadership development, professional skills, compliance, systems training, career development, and other companywide learning initiatives.
• Partner with the business. Collaborate with leaders, People & Culture partners, and subject matter experts to identify performance and learning needs and determine effective solutions.
• Keep learning moving. Support the Learning Management System and coordinate learning programs, schedules, resources, and communications.
• Measure and improve. Evaluate learner feedback and learning effectiveness to continually strengthen content, delivery, and the overall learning experience.
• Contribute beyond the classroom. Support broader People & Culture initiatives such as succession planning, employee engagement, performance development, and change management.

Skills

Learning & Development

Instructional design

Talent development

Communication

Project collaboration

Education

Bachelor’s degree in Learning & Development

Tools

Articulate 360/Rise

Camtasia

Learning Management Systems

Job description

AAA Central Penn is seeking a Learning & Development Specialist to design and deliver engaging learning experiences across the organization. You’ll partner with leaders and subject matter experts, support learning technology, and contribute to development initiatives that help our team members grow.

The role covers onboarding, leadership development, professional skills, compliance, and systems training, with a focus on turning business needs into practical learning solutions.