Learning & Development Coordinator

alfredbeneschco; Chicago (IL); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K plan with company contributions

Paid holidays and vacation

Life insurance and disability coverage

Job summary

Benesch seeks a Learning & Development Coordinator to support our LMS (Cornerstone) and deliver high-quality digital learning experiences for internal teams. You’ll monitor daily LMS activities, assist employees with questions, and help create curricula and training materials.

The role requires at least one year in Learning & Development, a B.S. in a related field, and strong communication skills. The position blends in-office attendance in downtown Chicago with remote work on other days.

Qualifications

• Minimum one year of L&D related work experience.
• B.S. Degree in Human Resources, Education, Training, or related field.
• Servant leadership mentality and collaboration with internal clients.
• Intermediate to advanced L&D software skills, preferably with LMS (Cornerstone).
• Technical skills with current learning management systems, web-conferencing tools, Google apps, etc.
• Proficiency in MS Office, LMS, video production and E-Learning systems.
• Experience with Camtasia and/or instructional design software preferred.
• Excellent organizational and communication skills.

Responsibilities

• Provide day-to-day support and oversight of the LMS.
• Respond to LMS tickets and troubleshoot issues.
• Develop and deliver digital content and processes for high-quality learning experiences.
• Collaborate with the L&D team and SMEs to develop curricula and deliverables.
• Create training materials for LMS, websites, newsletters, and workshops.
• Support integrated third-party systems like Zoom and Microsoft Teams.

Skills

Client service

Collaboration

Communication

Education

B.S. in HR/Training/Education

Tools

Cornerstone LMS

Zoom

Microsoft Teams

Google Apps

Camtasia

Job description

Simply Put, A Great Place to Work

Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.

We pride ourselves on being nimble enough to remain responsive to client needs yet large enough to offer exceptional bench strength. As a member of our team, you'll have an opportunity to draw from those resources when you need them and, likewise, contribute your expertise when you have something to share.

At Benesch, we are looking for candidates with varied backgrounds and worldviews. We are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don't meet 100% of the qualifications. If this statement resonates with you, we invite you to consider joining us.

Learning & Development Coordinator

We have a unique career opportunity for a Learning & Development Coordinator. As part of the Learning and Development team, the L&D Coordinator is responsible for supporting our L&D team by monitoring and maintaining our learning management system and providing first-line support to employees regarding LMS questions, concerns, or issues. The ideal candidate has at least 1 year of system experience (Cornerstone preferred) and consistently demonstrates exceptional client service as well as attention to detail. We are excited to hire a collaborative candidate who will help maintain or elevate our servant leadership brand and provide excellent service to internal clients.

Location

This position will report to our downtown Chicago office twice a week on Tuesdays and Wednesdays. Other weekdays will be worked remotely.

The Impact You Will Have

• Add courses, track registration and attendance, document completion, and communicate statuses to participants our learning management system (LMS).
• Execute reports in the LMS and manage dashboards.
• Communicate course information to participants and function as point person for inquiries.
• Provide insights into improving employee experiences, simplifying processes, and supporting effective and efficient delivery of learning events.
• Create, edit/format, and organize course related documents, reports, and correspondence - or collaborate with Marketing team on materials.
• Function as a support for virtual events.

What You Will Need

• Minimum one year of learning and development related work experience.
• B.S. Degree in Human Resources, Education, Training, or related field.
• Servant leadership mentality and enjoys collaborating with internal clients.
• Intermediate to advanced L&D software skills, preferably with LMS (Cornerstone).
• Technical skills with current learning management systems, web-conferencing tools, google apps, etc.
• Strong aptitude for technology: MS Office, LMS, video production and editing software and E-Learning Systems.
• Experience with Camtasia and/or instructional design software preferred.
• Advanced organizational skills with the ability to manage multiple assignments.
• Excellent verbal, written, and electronic communications skills required.

Duties and Responsibilities

• Day-to-day support and oversight of the learning management system.
• Respond to all LMS-related tickets and troubleshoot support issues.
• Develop, deliver, and effectively use digital content, tools, or related processes and procedures to help foster a high-quality digital educational experience.
• Collaborate with L&D team and other subject matter experts to assist in the development and production of curriculum and other deliverables.
• Create training materials and content for distribution via LMS, websites, newsletters, and workshops.
• Support integrated third-party systems such as Zoom and Microsoft Teams.

Compensation

The expected compensation range for this position is displayed in accordance with the State of Illinois Pay Transparency Act, Illinois Pay Transparency Law. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.

Benefits

• Our benefits package is designed to take care of our employees and is compliant with the State of Illinois Paid Leave Act, Illinois Paid Leave Act.
• Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays.
• Our benefits include medical, dental, and vision benefits.
• We also include company-paid life insurance, short term, and long-term disability plans.
• Benesch offers a 401K plan and profit-sharing contributions to the 401K plan.
• From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs.

Illinois Pay Range

$25 - $28 USD

Why B