Learning & Development Consultant – Customer Training

American Traffic Solutions; Mesa (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Verra Mobility seeks an experienced Training Specialist to develop software training curricula and deliver both in-person and virtual sessions. The role emphasizes adult learning techniques and building strong customer relationships.

You will collaborate with cross-functional teams and ensure training materials stay current while meeting program objectives. Strong communication and project-management skills are essential in a fast-paced environment.

Qualifications

• Proven experience designing and delivering software training.
• Strong facilitation and adult learning techniques.
• Ability to manage multiple training projects and stakeholders.

Responsibilities

• Develop training curricula and user guides for software and platforms.
• Deliver live and virtual training sessions to customers and staff.
• Assess training outcomes and iterate materials based on feedback.

Skills

Instructional design

Training delivery

Virtual training

Project management

Communication skills

Attention to detail

Education

Bachelor's degree in related field

3+ years learning & development

Tools

Power BI

MS Office

Job description

Verra Mobility seeks an experienced Training Specialist to develop software training curricula and deliver both in-person and virtual sessions. The role emphasizes adult learning techniques and building strong customer relationships.

You will collaborate with cross-functional teams and ensure training materials stay current while meeting program objectives. Strong communication and project-management skills are essential in a fast-paced environment.