Learning & Development Architect — Leadership & Platform

West Bend Mutual Insurance Company; West Bend (WI); Hybrid; USD 97,000 - 121,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Company Match

Paid Time Off

Hybrid schedule

Bonus eligibility

Job summary

West Bend Mutual Insurance Company in West Bend, WI seeks a Learning & Development Advisor focused on leadership development programs, learning platforms, and enterprise development offerings. The role partners with internal teams and external facilitators to design, deliver, and measure learning experiences, while advancing a scalable onboarding and role-based learning journey.

Hybrid work is available; candidates near West Bend will collaborate in person on select days, emphasizing data-driven

Qualifications

• 6 years of relevant experience in Learning and Development with LMS/digital delivery.
• Experience leading or optimizing an LMS or digital learning platform.
• Expert learning design capability, onboarding or structured enterprise learning journeys.
• Proficiency with eLearning authoring tools (Articulate Rise/Storyline, Camtasia, Synthesia).
• Ability to leverage AI tools responsibly within content development and learning workflows.
• Experience using data and evaluation strategies to measure impact.
• Consulting, collaboration and communication skills in complex environments.
• Ability to manage multiple initiatives with timelines.

Responsibilities

• Collaborates with third-party facilitators and internal stakeholders to coordinate learning logistics, role-based learning, and development offerings.
• Lead the evolution of the learning technology ecosystem (LMS, learning hub, content platforms, analytics tools) including roadmap development and modernization.
• Lead configuration and optimization of the LMS and connected learning platforms, including curricula structure, automation workflows, reporting, integrations, and UX design.
• Design and implement scalable onboarding and role-based learning pathways integrating digital, live, and self-directed components.
• Lead, execute and market the learning and development open registration curriculum (All Access Learning).
• Identify and apply practical uses of AI and emerging tools to improve personalization, efficiency, and learning impact.
• Leads structured intake and consultation to assess learning needs and outcomes to recommend scalable, technology-enabled solutions.

Skills

L&D strategy

LMS administration

eLearning design

AI in learning

Data-driven evaluation

Stakeholder collaboration

Project management

Education

Bachelor's degree in HR/Instructional Design

Tools

Articulate Rise/Storyline

Camtasia

Synthesia

Job description

West Bend Mutual Insurance Company in West Bend, WI seeks a Learning & Development Advisor focused on leadership development programs, learning platforms, and enterprise development offerings. The role partners with internal teams and external facilitators to design, deliver, and measure learning experiences, while advancing a scalable onboarding and role-based learning journey.

Hybrid work is available; candidates near West Bend will collaborate in person on select days, emphasizing data-driven