Senior Enterprise Training Leader - Insurance

West Bend Insurance Company; West Bend (WI); Hybrid; USD 109,000 - 137,000; Full time

Benefits offered by this job

Medical & Prescription Insurance

Health Savings Account

401(k) Plan with Company Match

Paid Time Off

Bonus eligible

Job summary

West Bend Insurance Company in Wisconsin is seeking an experienced Training & Development Leader to drive enterprise learning. You will lead the training team, mentor staff, and design content for insurance products, focusing on accessibility and measurable impact.

The role requires 8+ years in insurance or training, 3+ years of supervisory experience, and strong leadership, analytical and communication skills.

Qualifications

• 8 years of experience in insurance or training.
• 3 years of supervisory experience.
• Leadership skills with ability to coach, mentor and develop others.
• Analytical and communication skills.
• Problem solving skills.
• Ability to build collaborative relationships.

Responsibilities

• Lead the training team in fostering a culture of lifelong learning and supporting a positive associate learning experience.
• Manage a team of trainers and other teams as assigned by providing mentorship, guidance, and support in their professional development.
• Oversee the performance management, career development, and training of team members.
• Manage the research, development, and delivery of training content for insurance coverage and content under the learning pillars.
• Apply adult learning principles to the instructional design and training delivery of courses offered.
• Evaluate and implement approaches to make learning experiences more accessible, agile, and impactful for learners.
• Design and manage training programs for both new and experienced associates, with a focus on enhancing knowledge and key technical skills.
• Develop training plans for new product and service roll outs.
• Analyze training effectiveness for continuous improvement.
• Work closely with leadership and other key stakeholders to identify learning needs and develop customized training solutions.
• Collaborate with cross-functional teams to build relationships and develop enterprise-wide training opportunities.

Skills

Leadership

Analytical skills

Communication skills

Problem solving

Collaborative relationships

Education

Bachelor’s degree in Business, Insurance, or related field

Associate in General Insurance designation(s)

Job description

West Bend Insurance Company in Wisconsin is seeking an experienced Training & Development Leader to drive enterprise learning. You will lead the training team, mentor staff, and design content for insurance products, focusing on accessibility and measurable impact.

The role requires 8+ years in insurance or training, 3+ years of supervisory experience, and strong leadership, analytical and communication skills.