Learning & Development Architect for AI-Driven Care

Seen Health; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Seen Health seeks a pioneering Learning & Development leader to architect learning programs that drive high performance across clinical and non-clinical teams. You will shape content, systems, and analytics to enable continual learning in a regulated healthcare setting.

You will build onboarding, regulatory training, and competency systems, leveraging AI tools and a data-driven approach to elevate care quality.

Qualifications

• 5+ years in learning & development, clinical education, or workforce development with diverse roles
• Working knowledge of regulated healthcare training compliance
• Track record of building programs, frameworks, and processes from the ground up
• Comfort designing competency frameworks and delivering frontline training

Responsibilities

• Strategically deploy AI and our in-house technology (Orbit) to accelerate learning and make it accessible to a multilingual workforce
• Partner with engineering and clinical leadership on how roles evolve as AI embeds in care workflows and build training for teams
• Apply an experimental lens to L&D — ship, gather feedback, and evolve solutions in the field
• Identify, evaluate, and pilot emerging approaches (AI-assisted content, simulation) within a regulated healthcare context
• Develop and evolve Seen Health's learning roadmap to address immediate needs while building long-term capabilities
• Design and run a structured onboarding program with ramp plans and regulatory training documentation
• Own regulatory learning operations, including mandatory training, licensure tracking, audit readiness
• Partner with Medical Director and IDT leadership to develop clinical education for dementia, falls prevention, and culturally responsive care
• Build and sustain training for non-clinical teams (enrollment, transportation) and raise service quality perceptions
• Own learning systems infrastructure, LMS administration, content standards, and learning analytics
• Define metrics for training effectiveness and report to leadership
• Create career pathways and internal mobility opportunities to support retention
• Onsite work with the team 2–3 days per week at the San Gabriel Valley center in Los Angeles

Job description

Seen Health seeks a pioneering Learning & Development leader to architect learning programs that drive high performance across clinical and non-clinical teams. You will shape content, systems, and analytics to enable continual learning in a regulated healthcare setting.

You will build onboarding, regulatory training, and competency systems, leveraging AI tools and a data-driven approach to elevate care quality.