Learning Commons Support Specialist I

The Chronicle Of Higher Education, Inc.; Fort Worth (TX); On-site; USD 20,707 - 29,492; Part time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Supplemental Instruction Specialist I to provide customer service in the Learning Commons at the Northwest Campus. This part-time temporary position (maximum 19.5 hrs/week) involves tutoring, assisting with library resources, and ensuring smooth operations within the department. Candidates must have a high school diploma or GED and a year of related experience, with preferred qualifications including 12 college credit hours and a GPA of 3.0 or higher.

Qualifications

• One year of working experience related to the Essential Performance Requirements.
• At least 12 completed undergraduate college credit hours with a cumulative GPA of 3.0.
• B or higher in a supported course in Fall 2024 semester or later.

Responsibilities

• Provide front-line customer service to students, employees, and the public.
• Oversee front desk operations and administrative responsibilities.
• Assist with tutoring and academic support for students.
• Manage library resources and assist patrons with technical issues.

Skills

Customer service skills

Active listening

Critical thinking

Learning strategies

Communication skills

Education

High school diploma or GED

12 completed undergraduate college credit hours

Job description

The Chronicle Of Higher Education, Inc. is seeking a Supplemental Instruction Specialist I to provide customer service in the Learning Commons at the Northwest Campus. This part-time temporary position (maximum 19.5 hrs/week) involves tutoring, assisting with library resources, and ensuring smooth operations within the department. Candidates must have a high school diploma or GED and a year of related experience, with preferred qualifications including 12 college credit hours and a GPA of 3.0 or higher.