Learning Commons Specialist II: Student Support & Tech

The Chronicle Of Higher Education, Inc.; Fort Worth (TX); On-site; USD 37,620 - 45,980; Full time

Job summary

The Chronicle Of Higher Education, Inc. in Fort Worth, Texas is seeking a Specialist II for the Learning Commons. This position is responsible for delivering exceptional customer service to students and faculty, while assisting in various administrative and academic support functions throughout the Learning Commons.

The ideal candidate should have an Associate's degree and strong customer service skills. Responsibilities include managing front desk operations, providing tutoring assistance, and maintaining library resources.

Qualifications

• Customer service skills with a focus on enhancing learning and engagement.
• Ability to assist with technical issues related to library resources.
• Experience in tutoring and providing academic support.

Responsibilities

• Provide front-line customer service at the Learning Commons.
• Assist in daily operations of the Learning Commons.
• Support academic tutoring and coaching for students.

Skills

Customer service

Consultative guidance

Active listening

Critical thinking

Education

Associate’s degree or 60 college hours

Job description

The Chronicle Of Higher Education, Inc. in Fort Worth, Texas is seeking a Specialist II for the Learning Commons. This position is responsible for delivering exceptional customer service to students and faculty, while assisting in various administrative and academic support functions throughout the Learning Commons.

The ideal candidate should have an Associate's degree and strong customer service skills. Responsibilities include managing front desk operations, providing tutoring assistance, and maintaining library resources.