Part-Time Instructional Support Specialist — Learning Commons

Lone Star College; Houston (TX); On-site; USD 17,729 - 25,251; Part time

Benefits offered by this job

Tuition waiver

Retirement plan

Work-life balance

Job summary

Lone Star College is seeking a Part-Time Specialist III, Instructional Support to greet Learning Commons users and provide frontline assistance on campus. You will handle circulation, basic computer support, and tutoring check-in/out while ensuring a welcoming, efficient space for students and staff.

The role requires strong customer service, tech comfort with Microsoft Office and campus systems, and the ability to multitask in a busy learning environment.

Qualifications

• High School Diploma or GED is required or equivalent.
• Preferred: 1 year related work experience.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and basic software.

Responsibilities

• Welcomes and supports Learning Commons users in person, over the phone, and by email at the front desk.
• Provide circulation assistance including check-in/out of items, holds, and ID creation.
• Assist with tutoring check-in/out processes and supervise tutoring operations.
• Direct users to relevant resources and staff for specialist help.
• Maintain Learning Commons spaces including cleanliness and equipment readiness.
• Troubleshoot printers, scanners, copiers, and computers; report issues.
• Enforce Learning Commons policies and procedures for students and staff.
• Open/close Learning Commons areas per schedule.
• Handle clerical tasks like data entry and inventory.

Skills

Excellent communication

Customer service

Proficient with computers

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

D2L

Symphony Workflows

Job description

Lone Star College is seeking a Part-Time Specialist III, Instructional Support to greet Learning Commons users and provide frontline assistance on campus. You will handle circulation, basic computer support, and tutoring check-in/out while ensuring a welcoming, efficient space for students and staff.

The role requires strong customer service, tech comfort with Microsoft Office and campus systems, and the ability to multitask in a busy learning environment.