Learning Center Logistics Coordinator

Priority Dispatch Corp.; Naches (WA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Season pass

Ski privileges

Discounts on food, beverages & retail

Free or discounted rentals & lessons

Job summary

White Pass is hiring an Logistics & Admin Coordinator to keep the Learning Center's scheduling, payroll, and administrative operations running smoothly on a full-time seasonal schedule. You will build daily lesson schedules, ensure instructors are paid accurately and on time, and assist guests with Learning Center products.

Proficiency with POS, payroll, and scheduling software is expected, along with MS Outlook, Word and Excel.

Qualifications

• AA degree or 2–4 years of related experience.
• Experience with payroll and scheduling systems.
• Proficiency with MS Outlook, Word and Excel.

Responsibilities

• Create and maintain daily instructor schedules for pre-sold and day-of lessons.
• Process payroll accurately and on time.
• Maintain employee files and records in compliance with privacy laws.
• Audit instructor pay rates, certifications, and scheduling data for accuracy.
• Generate reports on attendance, labor-to-revenue ratios, and staffing needs.
• Provide friendly guest service and answer questions about Learning Center products.

Skills

Payroll software

Scheduling software

MS Outlook

MS Word

MS Excel

Organizational skills

Communication skills

Independent work

Education

AA degree

2–4 years related experience

Tools

POS system

Payroll system

Scheduling software

Job description

POSITION SUMMARYThe Logistics & Admin Coordinator keeps the Learning Center's scheduling, payroll, and administrative operations running smoothly. Using POS, payroll, and scheduling systems, this position builds accurate daily lesson schedules, ensures instructors and Learning Center staff are paid correctly and on time, and supports guests with questions about Learning Center products. As a key operational partner to Learning Center leadership, the Coordinator helps turn day-to-day logistics into a smooth experience for guests and staff alike.COMPENSATIONBase wage ranges from $22.00 to $28.00 per hour, depending on experience, and qualifications. This position is classified under Benefit Tier 1 within the Learning Center benefit structure. You will be eligible for an employee season pass, a complimentary dependent pass or 5 friends & family vouchers, free or discounted rentals and lessons, and discounts on food, beverages, and retail, plus access to free skiing at several partner resorts in the region. For full details and restrictions on employee privileges and benefit tiers, please refer to the Employee Handbook and the Learning Center benefit tier structure.ESSENTIAL DUTIES AND RESPONSIBILITIESThe duties listed are intended to illustrate the general nature of the position and are not intended to be a comprehensive list. Additional tasks may be assigned as needed.Follow all resort policies and procedures, including those related to safety, conduct, and appearance.Build and maintain daily instructor schedules for pre-sold and day-of lessons, using POS, payroll, and instructor profile data to match instructors to lessons.Train on-snow leads and instructors on timekeeping, scheduling, and lesson check-in systems, and provide ongoing support and troubleshooting.Facilitate and troubleshoot Learning Center payroll, ensuring accuracy and timely completion.Maintain employee files, uniform distribution, and accurate staff and guest records in compliance with privacy laws and company policy.Audit instructor pay rates, certifications, and scheduling data to ensure accuracy.Generate reporting on attendance, instructor commitment, and labor-to-revenue ratios to support management decisions and performance reviews.Provide friendly, helpful guest service, including questions and issue resolution related to Learning Center products and programs.Support Learning Center leadership with special projects, reporting, and trend analysis as assigned.QUALIFICATIONSProficiency with POS, payroll, and scheduling software; enterprise-level POS experience preferred.In-depth knowledge of MS Outlook, Word, Excel preferred.Strong organizational skills with the ability to prioritize in a fast-paced, often chaotic environment.High attention to detail and accuracy, particularly with payroll and data entry.Excellent written and verbal communication skills.Ability to work independently with minimal supervision.AA degree, or two to four years of related experience and/or trainingWorking knowledge of Learning Center operations or a similar snowsports school preferred.SCHEDULE AND AVAILABILITYCommit to a full-time seasonal schedule throughout the operating season, including weekends and holidays.Availability to participate in job fairs, staff training, and special events that may fall outside the regular office schedule.EMPLOYMENT CONDITIONSEmployment in this position is contingent upon successful completion of a background check in accordance with the Washington Fair Chance Act (RCW 49.94). Background checks are conducted only after a conditional offer of employment has been made.PHYSICAL DEMANDSWhile performing the duties of this position, the employee regularly sits, stands, and works at a computer for extended periods, and frequently walks and reaches with hands and arms. The employee occasionally stoops, kneels, or crouches, and may need to lift, carry, or move equipment or supplies. The employee must be capable of lifting and/or moving up to 50 pounds.WORK ENVIRONMENTThis position works primarily in an office setting within the Learning Center, with regular exposure to cold, wind, and other outdoor conditions when moving between buildings, checking in with on-snow staff, or supporting operations on the slopes. The work environment is active and fast-paced, with frequent interruptions, shifting priorities, and interaction with guests, instructors, and leadership, especially during peak season.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed represent the knowledge, skills, and abilities required. White Pass will provide reasonable accommodations to qualified individuals with known disabilities, as required by law, to enable the performance of essential job functions. If you believe you need accommodation, notify your supervisor or Human Resources as soon as possible.This job description does not constitute a contract of employment. Employment at White Pass is at-will, meaning either the employee or the company may terminate the relationship at any time, with or without cause or notice, unless otherwise stated in a written agreement.