Learning & Development Specialist (Partner I)
Location: Remote
Duration: Contract
This is a remote position that will need to support CST hours for live trainings. The Learning and Development Partner will use a variety of training methods, including virtual instruction, interactive exercises, demonstrations, and practical learning resources, to support employee success.
Key Responsibilities
- Deliver engaging training sessions through virtual platforms, group workshops, and individual coaching
- Support new employee onboarding by providing training on internal processes, systems, job responsibilities, and organizational procedures
- Identify learning challenges and collaborate with team members to recommend appropriate training solutions
- Develop and utilize instructional resources, including presentations, job aids, demonstrations, and interactive learning activities
- Evaluate training effectiveness through assessments, participant feedback, and other learning measurements
- Gather and review feedback to identify opportunities for improving training content and delivery methods
- Maintain accurate training records and perform routine administrative functions within the Learning Management System (LMS), including completion tracking, basic reporting, and user support
- Partner with internal teams and subject matter experts to ensure training materials remain relevant, accurate, and aligned with business needs
- Contribute ideas and recommendations that support ongoing improvements to learning programs and the employee experience.
Required Skills and Qualifications
- Strong verbal and written communication skills, with the ability to present information clearly to different audiences
- Excellent interpersonal skills and the ability to establish positive working relationships
- Strong organizational skills and attention to detail
- Ability to facilitate engaging learning experiences and adapt training approaches to different learning styles
- Comfortable using virtual meeting platforms, presentation tools, and learning technologies
- Ability to recognize learning needs and collaborate with others to develop practical solutions
- Willingness to receive feedback, adapt to changing priorities, and contribute to continuous improvement
- Commitment to delivering high-quality service and supporting employee development.
- Education and Experience Bachelor's degree in Human Resources, Education, Business Administration, Organizational Development, or a related field, or an equivalent combination of education and relevant experience
- Minimum of one year of experience in training, employee development, onboarding, or a related function preferred
- Professional certification in training facilitation, instructional practices, or adult learning principles, such as ATD or SHRM, is a plus
- Experience using Learning Management Systems (LMS) and enterprise business applications preferred
- Experience delivering virtual instructor-led training is preferred
- Experience with nextgen preferred
Position Scope
- This position performs established learning and development activities using defined procedures, training materials, and organizational guidelines
- The Learning and Development Partner works collaboratively with internal stakeholders, identifies routine training needs, and supports the implementation of learning solutions.
- Guidance and direction are provided by the appropriate team leader, with opportunities to exercise independent judgment within established processes
Work Environment and Physical Requirements
- Work is generally performed in an office, remote, or similar professional environment
- Responsibilities may require prolonged periods of sitting or standing, computer use, and participation in virtual or in-person meetings
- Occasional lifting or movement of materials weighing up to 25 pounds may be required
- The position requires the ability to manage competing priorities, meet deadlines, and adapt to changing business needs
- Occasional travel to support training activities or business operations may be required.
- A valid driver's license and acceptable driving record may be required when travel involves operating a motor vehicle.
- Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions of the position