Learning And Development Specialist

CRC Group; United States; Remote; USD 80,000 - 95,000; Full time

Job summary

A leading company in the insurance industry is seeking a Learning and Development Specialist to enhance employee performance through effective training programs. This role involves developing learning materials, facilitating training sessions, and managing the Learning Management System. The ideal candidate will have a Bachelor's degree and experience in the commercial insurance sector. This position is fully remote and offers a chance to shape the learning culture within the organization.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 3 years commercial insurance industry experience required.
• Experience with curriculum development and e-learning platforms preferred.

Responsibilities

• Develops and delivers training for new initiatives and processes.
• Facilitates virtual and on-site training for new employees.
• Manages the Learning Management System to meet training needs.

Skills

Communication

Interpersonal Skills

Organizational Skills

Time Management

Flexibility

Education

Bachelor's degree

Tools

Microsoft 365

Learning Management System (LMS)

Job description

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Researches, develops, schedules, and delivers learning for new initiatives, system projects, products and promotions, as well as new or revised processes, policies, procedures, and regulations to ensure it meets the needs of the organization and enhances employee performance
• Facilitates virtual and on‐site systems training to new employees and existing teams
• Facilitates virtual and on-site company orientation training for new employees
• Designs learning materials in a variety of formats including print, graphics, audio, video, and animation technologies using a range of courseware and media development tools
• Manages development of projects from inception to completion
• Reviews courseware for instructional effectiveness and usability. Considers feedback from end users, subject matter experts, and leaders for implementing strategies to improve learning materials
• Provide instructional support assistance by telephone, email and other messaging communications
• Remains current with and have a thorough understanding of the latest industry technology tools and trends in online education and instructional media
• Working with digital solutions and other technology groups to test the development of business application software, including periodic software upgrades
• Collaborate and partner with Senior leadership, HR and broader business stakeholders providing insights and recommendations on Learning and Talent Development, inclusive of Leadership Development and Early Career Planning, Coaching and Mentoring.
• Collaborate with proper stakeholders to create a Learning and Development strategy integrated into company culture and business strategy fostering a mindset of continuous growth. Equip our people and leaders with the capabilities required to execute business strategy now and for the future.
• Implement, configure, and manage the Learning Management System (LMS) platform to ensure it meets organizational training needs and goals.
• Upload and update course content, ensuring all materials are compatible with the LMS and meet quality standards for educational effectiveness and accessibility.
• Troubleshoot and resolve technical issues related to the LMS, providing support to users experiencing difficulties with accessing or utilizing the system.

EDUCATION AND EXPERIENCE

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent work experience (required)
• 3 years commercial insurance industry experience (required)

FUNCTIONAL SKILLS

• Excellent oral and written communication, interpersonal, and presentations skills
• Proven ability to work independently and as part of a team
• Ability to learn new applications and system features quickly
• Ability to plan, organize, and manage multiple priorities
• Ability to manage time effectively under minimal supervision
• Ability to gain the confidence and respect from all levels of the organization
• Intermediate to advanced knowledge of Microsoft 365 applications
• Willingness to stay abreast of new technologies with employee learning and development
• Flexibility to travel, as needed, sometimes with little notice (preferred)
• Experience with curriculum development (preferred)
• Experience with advanced instructional authoring technologies and e-learning platforms (preferred)
• Experience navigating, configuring and administering a Learning Management System (LMS) (preferred)
• Proven track record of developing and delivering training programs in a corporate environment (preferred)

Location: This role is 100% remote.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Training

• Industries

  Insurance

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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