Learning and Development - Continuing Education Coordinator

The Cincinnati Insurance Companies; Fairfield (OH); Hybrid; USD 68,880,000 - 89,544,000; Full time

Benefits offered by this job

Annual cash bonus

Job summary

The Cincinnati Insurance Companies in Fairfield, OH, is seeking a coordinator of continuing education to manage end-to-end CE processes, submit CE details, and ensure compliance with state requirements. This is a hybrid on-site role based at our Headquarters in Fairfield.

You will work with facilitators, state liaisons and course owners, maintain CE records, travel up to 25% for CE courses, and support instructors and attendees.

Qualifications

• Bachelor’s degree required.
• Experience coordinating continuing education CE processes.
• Strong attention to detail and organizational skills.
• Excellent communication and relationship management abilities.

Responsibilities

• Own end-to-end coordination of the enterprise continuing education process.
• Maintain CE-related records.
• Lead submission processes for provider, course and instructor.
• Communicate with state departments of insurance and course owners.
• Travel up to 25% for CE courses.

Skills

Time management

Attention to detail

Relationship management

Communication

Collaboration

Adaptability

Professionalism

Customer service

Education

Bachelor's degree

Job description

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our Learning & Development department seeks a coordinator of continuing education. As a part of the Learning & Development department Operations team, this role will be responsible for managing and processing all continuing education related details and standards. In partnership with the facilitators, business partners, state continuing education liaisons and operations team members, this role will coordinate submissions, manage details and maintain standards to align with compliance and delivery.

This position is based at our Headquarters in Fairfield, Ohio. Some departments at our Headquarters offer a hybrid work option that may vary depending on your role and responsibilities.

This is not a facilitation or teaching role.

The pay range for this position is $24.03-31.25 hourly . The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and individual performance.

Be Ready To

• independently own the end-to-end coordination of the enterprise continuing education process
• maintain CE-related records
• own provider, course and instructor submission processes
• lead submission of occurrence requests, and the capture and processing of CE credit submissions and approvals
• own the communication and relationships with state level departments of insurance, instructors and course owners
• consult with course owners, instructors and attendees on status of submissions
• maintain knowledge of CE standards and updates across all states, ensuring good standing and adherence
• serve as the learning & development subject matter expert of continuing education
• liaise between business partners and state departments of insurance to ensure that course content follows CE approval protocol
• consult with business partners to finalize CE approval submissions
• lead dialogue with state liaisons to ensure approval of submitted CE curricula
• periodically travel (up to 25%) to CE courses as CE administrator and then audit the delivery of the CE courses

Be Equipped With

• prioritization and time management skills
• strong attention to detail
• relationship management skills with a focus on customer service
• proactive and clear communication skills
• consulting skills to support requests and manage expectations
• self-accountability and adaptability
• collaboration skills
• professionalism
• the ability to perform repetitive tasks while maintaining quality of work

Bring Education And Experience From

• a bachelor’s degree

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy Benefits And Amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

US-OH-Fairfield