Commercial Lines - Administrative Assistant I - III

The Cincinnati Insurance Companies; Fairfield (OH); On-site; USD 57,308,000 - 80,231,000; Full time

Job summary

The Cincinnati Insurance Companies in Ohio seek an Administrative Assistant in the Commercial Lines Administration department. The role provides high-level support, requires Excel, PowerPoint, and Office Suite expertise, and involves calendar management, reporting, and stakeholder coordination at our Fairfield headquarters.

This full-time, nonexempt position offers pay between $20.00 and $28.00 per hour, with potential annual bonus based on performance.

Qualifications

• High school diploma required; associate’s degree preferred.
• Minimum of one year of administrative support experience; financial services preferred.
• Strong proficiency with Microsoft Office and effective communication.

Responsibilities

• Manage calendars, travel logistics and expense reporting for leaders.
• Plan, coordinate and execute meetings, conferences and corporate events.
• Coordinate Commercial Lines recruiting logistics, including scheduling interviews and candidate communications.
• Develop, format and review reports, dashboards, presentations and business communications for leadership.
• Support content development and onboarding resources for training materials.
• Execute complex administrative projects with tight deadlines.
• Serve as records management coordinator ensuring retention and audit readiness.
• Manage departmental allocations, events and parking/garage assignments.
• Lead ad-hoc projects to improve departmental efficiency.
• Maintain on-site presence during core hours to support leadership.

Skills

Microsoft Office Suite

Excel

Word

PowerPoint

Microsoft Teams

SharePoint

CRM systems

Communication

Time management

Project coordination

Education

High school diploma

Associate’s degree

Tools

CRM systems

Document management platforms

Job description

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate thatActions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our Commercial Lines Administration department is seeking an administrative assistant. This role is responsible for delivering high-level administrative and operational support to daily departmental functions and leadership. This position requires expertise in reporting and data analysis, workflow coordination, calendar and task prioritization, stakeholder communication and customer relationship management, along with advanced proficiency in Microsoft® Office Suite (Excel, Word, PowerPoint), collaboration platforms and presentation tools.

This full-time, nonexempt position is based at our Headquarters in Fairfield, Ohio. The pay range for this position is $20.00 - $28.00 per hour. Pay is determined based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus based on company and individual performance.

Be Ready To

• manage calendars, travel logistics and expense reporting for leaders using expense management and scheduling tools
• plan, coordinate and execute meetings, conferences and corporate events, including departmental meetings, vendor engagements and training sessions
• coordinate Commercial Lines recruiting logistics, including scheduling interviews, managing candidate communications and partnering with Human Resources
• develop, format and review reports, dashboards, presentations and business communications for leadership using Excel, PowerPoint and reporting tools
• support content development and recording of training materials, including virtual learning modules and onboarding resources
• execute complex, non-routine administrative projects requiring critical thinking, problem-solving and adherence to tight deadlines
• serve as records management coordinator, ensuring compliance with document retention policies, corporate governance standards and audit readiness
• administer and track departmental allocations, including company condo scheduling, event tickets, recognition programs and parking/garage assignments
• independently manage ad-hoc projects and operational initiatives to support departmental efficiency and continuous improvement
• maintain on-site presence during core business hours to support leadership and cross-functional collaboration

Be Equipped With

• exceptional written and verbal communication skills, including professional business correspondence and stakeholder engagement
• strong command of grammar, proofreading and document quality control, with high attention to detail and accuracy
• demonstrated ability to handle confidential, sensitive and proprietary information with discretion and professionalism
• proven ability to build and maintain cross-functional relationships with internal teams, leadership and external partners
• advanced organizational, time management and project coordination skills in a fast-paced business environment
• ability to work independently, manage competing priorities and meet deadlines with minimal supervision
• strong multitasking and prioritization capabilities, managing multiple projects simultaneously
• advanced proficiency in Microsoft Office (Excel, Word, PowerPoint), Microsoft Teams, SharePoint and collaboration/workflow tools
• familiarity with CRM systems, document management platforms and enterprise business applications (preferred)

Bring Education Or Experience From

• high school diploma (required), an associate’s degree (preferred)
• a minimum of one year of prior experience in an administrative support role (required), preferably in financial services

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy Benefits And Amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities .

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

US-OH-Fairfield