Lean Operations Manager — Process Improvement Leader

GEMCORE; Hudson (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

GEMCORE in Hudson, Ohio, is seeking an experienced Manager, Operational Excellence to lead Lean initiatives across departments and drive measurable efficiency.

You will define metrics, conduct root-cause analyses, map value streams, and partner with cross-functional teams to improve performance and customer value.

Candidates should have strong project management, Lean/Six Sigma exposure, and a healthcare background, with ability to influence at all levels.

Qualifications

• Excellent knowledge of project management methodology, principles, and practices.
• ISO or Six Sigma certification preferred but not required.
• Strong analytical skills and ability to make data-driven decisions.
• Background in the healthcare field preferred.
• Excellent communication skills, with the ability to influence at all levels of the organization.
• Ability to think critically and conceptually.
• Some experience in change management.
• Bachelor’s degree in engineering, operations, or supply chain; or 10+ years of relevant business experience.

Responsibilities

• Implement Lean methodologies to drive process optimization and operational efficiency across departments.
• Identify needs and inefficiencies, then assume project lead responsibilities to ensure seamless execution of initiatives, including timeline management, stakeholder coordination, and deliverable tracking
• Partner with cross-functional teams to drive continuous improvement initiatives and ensure alignment with business objectives.
• Facilitate value stream mapping, root cause analysis, and other Lean tools to identify inefficiencies and areas for improvement.
• Support senior leadership in executing operational strategies that improve key performance metrics, enhance customer value and drive long-term business growth.
• Define, collect, and analyze operational metrics to identify bottlenecks and improve operational efficiency. Recommend data-driven decisions.
• Explore the integration of new technologies, including automation and AI, to further streamline processes and increase operational agility.
• Drive the progress and impact of improvement initiatives, ensuring they deliver measurable business results.
• Develop, plan, and implement quality methods which assure all processes and services meet internal and external customer expectations.
• Support internal department’s management team in establishing accountable methods of performance.
• Thoroughly examine and document operating practices through internal audits; create and/or modify SOPs. Monitor to ensure SOPs are being followed appropriately.

Skills

Project management

Data-driven decisions

Communication

Critical thinking

Change management

Healthcare background

Education

Bachelor’s degree in engineering, operations, or supply chain

Job description

GEMCORE in Hudson, Ohio, is seeking an experienced Manager, Operational Excellence to lead Lean initiatives across departments and drive measurable efficiency.

You will define metrics, conduct root-cause analyses, map value streams, and partner with cross-functional teams to improve performance and customer value.

Candidates should have strong project management, Lean/Six Sigma exposure, and a healthcare background, with ability to influence at all levels.