Lean Operations Leader - On-site

Radial Inc.; Shepherdsville (KY); Hybrid; USD 65,000 - 92,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid life insurance and disability

401K matching after 6 months

Generous PTO

Educational assistance

Job summary

Radial Inc. is seeking an Operations Manager to lead an on-site operations team focused on inbound, pick/pack, outbound shipments, and inventory control. You will drive lean improvements, manage shifts (including weekends if needed), and coach direct reports to meet KPI targets.

The role emphasizes safety, efficiency, and quality while aligning with client SLA requirements. Strong Excel and data-analysis skills, plus willingness to develop staff, are required.

Qualifications

• Minimum of 2 years of progressive Operations experience in a manager role.
• Experience in creating productivity improvement through continuous improvement efforts.
• Execution focused. Ability to be flexible.
• Must be proficient with Microsoft Office with a strong emphasis in Excel.
• Must have intermediate math skills. Must be able to lift 50lbs.

Responsibilities

• Accountable to client SLA agreements and site-specific quality and fulfillment targets.
• Create and manage day to day operational strategy ensuring the campus operates in a safe, and productive manner.
• Actively contribute to the development of direct reports.
• Full work week responsibility of client or clients (including 2nd shift & weekend/donut shifts if applicable).
• Lead Individual Performance Management program for area.
• Responsible for planning, prioritizing, and communicating shift directives to insure efficiency, accuracy, and quality. Interact with clients on operational topics.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Deliver performance evaluations to direct reports and provide feedback as necessary including salaried member of management.
• Promote and develop a culture of continuous improvement within the value stream.
• Deliver productivity and improvements in line with KPIs.
• Ownership of lean process improvement and CI initiatives.
• Organizes and manages allresources required to improve safety, improve quality, increase customer service andlower cost.
• Ensure all training and skills development programs, along with all SOPswithin the value stream are up to date and maintained.
• Promote a culture of high accountability, engagement, and associate empowerment.
• Manage relationship with on-site seasonal staffing representatives and advise director of operations on seasonal labor needs.
• Budget management for value stream.

Skills

Lean / Six Sigma

People leadership

Data analysis

Microsoft Excel

Communication

Education

Bachelor’s degree preferred / HS Degree or GED required

Job description

Radial Inc. is seeking an Operations Manager to lead an on-site operations team focused on inbound, pick/pack, outbound shipments, and inventory control. You will drive lean improvements, manage shifts (including weekends if needed), and coach direct reports to meet KPI targets.

The role emphasizes safety, efficiency, and quality while aligning with client SLA requirements. Strong Excel and data-analysis skills, plus willingness to develop staff, are required.