Lean Fulfillment Lead – Safety, Quality & Delivery

Industrial Scientific Corporation; Pittsburgh (Allegheny County); On-site; USD 77,000 - 128,000; Full time

Job summary

Industrial Scientific Corporation in Pittsburgh seeks a Fulfillment Supervisor to lead our service team in a fast-paced environment. You will translate customer demand into daily plans, drive safety, quality, on-time delivery, and inventory discipline, and develop frontline leaders while removing barriers through structured problem solving.

You will coach Team Leaders and Technicians, manage staffing and schedules, and partner across Planning, Supply Chain, Quality, and Engineering to optimize

Qualifications

• Proven ability to lead, coach, motivate, and develop teams in a service, manufacturing or similarly fast-paced operations environment.
• Demonstrated success driving safety, quality, delivery, inventory, productivity, and employee engagement results.
• Ability to establish priorities, translate demand into an executable daily plan, and adjust quickly when conditions change.

Responsibilities

• Safety, quality, and compliance: Maintain a safe, respectful, and compliant work environment. Ensure adherence to established policies, standard work, work instructions, quality requirements, ESD controls, 5S expectations, and audit processes.
• Daily operational performance: Own daily execution across assigned manufacturing operations. Establish staffing and work priorities, manage flow to customer demand, and deliver SQDIP and Fulfillment KPI performance across shifts.
• Daily Management and Leader Standard Work: Lead a disciplined Daily Management process. Conduct floor walks, review visual performance, verify countermeasures, maintain Leader Standard Work, and ensure issues are escalated to the appropriate support team.
• Frontline leadership: Lead, coach, and develop Team Leaders, Lead Technicians, and Service Technicians. Set clear expectations, provide timely and direct feedback, conduct regular one-on-ones, and build ownership and accountability at every level.
• Talent and performance management: Recruit and onboard team members who align with company values. Monitor performance and behaviors, complete formal reviews and development discussions, recognize strong contributions, address performance concerns, and recommend employment status changes in accordance with company policy.

Skills

Team leadership

Safety leadership

Problem solving

Communication

Lean / continuous improvement

Cross-functional collaboration

Planning & scheduling

Education

Bachelor's degree

Tools

Oracle eBS

ERP systems

Microsoft 365

Job description

Industrial Scientific Corporation in Pittsburgh seeks a Fulfillment Supervisor to lead our service team in a fast-paced environment. You will translate customer demand into daily plans, drive safety, quality, on-time delivery, and inventory discipline, and develop frontline leaders while removing barriers through structured problem solving.

You will coach Team Leaders and Technicians, manage staffing and schedules, and partner across Planning, Supply Chain, Quality, and Engineering to optimize