Lean & Capability Development Intern

Xcel Energy Services Inc; Denver (CO); Hybrid; USD 27,000 - 34,000; Full time

Benefits offered by this job

Pension

401(k) plan

Paid time off (PTO)

Holidays

Job summary

Xcel Energy is seeking interns to support enterprise continuous improvement, learning, and operating system initiatives. You will help create process materials, analyze data, build dashboards, and assist with learning content delivery, working with cross-functional teams to drive program efficiency.

The roles span Programs Ops & Continuous Improvement, Organizational Development & Capability Strategy, Instructional Design, and One-Way Process Design, with a hybrid work setup and a

Qualifications

• Current Student, Junior status (as of Fall 2027) or higher; Enrolled in an accredited college or university and pursuing a degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, Business, Business Administration, Organizational Leadership, Management, Education, Curriculum Development, Process Improvement, or a related field of study.
• Able to work full-time during the summer (up to 40 hours a week)/ part time during the school year (up to 20 hours a week) and commuting to the designated work location in-person, per our hybrid work policy.

Responsibilities

• Support program and process development by creating process flows, documentation, standard work, job aids, and training materials.
• Gather, analyze, and summarize data, feedback, KPIs, and survey results to identify trends, gaps, and improvement opportunities.
• Create and update presentations, dashboards, trackers, templates, visual management tools, and other resources for leaders, teams, and program participants.
• Assist with the design, development, and delivery of learning content, workshops, eLearning, facilitator guides, learner activities, and communication materials.
• Partner with team members, subject matter experts, facilitators, and stakeholders to support project execution, training rollouts, cohort activities, and continuous improvement efforts.
• Research industry best practices in Lean, operational excellence, organizational development, learning, and talent development to support recommendations and program enhancements.
• Maintain program resources, SharePoint or Teams content, knowledge management materials, standards, procedures, and administrative records to support effective program operations.

Skills

Microsoft 365

Excel

PowerPoint

Forms

SharePoint

Teams

Analytical thinking

Communication

Learning & development

Education

Pursuing degree in Organizational Development or related field

Tools

Visio

Job description

Xcel Energy is seeking interns to support enterprise continuous improvement, learning, and operating system initiatives. You will help create process materials, analyze data, build dashboards, and assist with learning content delivery, working with cross-functional teams to drive program efficiency.

The roles span Programs Ops & Continuous Improvement, Organizational Development & Capability Strategy, Instructional Design, and One-Way Process Design, with a hybrid work setup and a